True or false: You should not assume that others know how you feel.
True
True or false: You will never have to negotiate to solve a problem. You should expect people to do everything you ask them to do.
False
Who can you use the DEAR MAN skill with?
Anyone!
True or false: Name calling or insults are a good way to express how you feel.
False. You will likely regret them later
What is 1 thing you should do to appear confident?
Use a confident tone of voice (no whispering, stammering), confident body language (stand up tall), and make eye contact)
True or false: Saying "I'm not sure" makes you sound confident
False
What should you stick to when describing the situation?
The facts
What should you do if the other person attacks, threatens, or tries to change the subject?
Ignore the threats, comments, or attempts to divert you. Just keep making your points
True or false: Using DEAR MAN makes your message clear and helps you get the results you want
True
What does each letter stand for in "DEAR"
Describe, Express, Assert, Reinforce
What does each letter stand for in "MAN"
Mindful, Appear confident, Negotiate
Your neighbor keeps asking to borrow a couple of dollars. You do not want to give them money and have already told them no. How can you assert yourself in this situation?
"Please don't ask me again. My answer won't change."