Accounting
A person who wants to start a new company and needs financial support should develop a business plan to present to potential _____
Investor
True or false: It is acceptable for a business to distribute its customers' personal information without their consent to third parties.
False
What kind of insurance will help to pay your hospital bill if you are seriously ill?
A. Liability
B. Disability
C. Health
D. Homeowner's
Health
What type of communication uses facial expressions and posture?
Nonverbal Communication
Reliability, courtesy and competence are primary factors that a company should consider when it develops strategies to:
A: Evaluate its customer’s experiences
B: personalize its mass advertising messages
C: Improve competition’s market share
D: Comply with local ordinances
Evaluate its customer's experiences
Sasha's personal budget contains two broad categories for her expenses. She should put her mortgage, her car insurance payment, and her utilities in the __________ expenses category.
Fixed
Health and saftey regulations in business usually require businessess to:
Report workplace accidents
Inspect office facilities
Hold regular safety meetings
Purchase fireproof supplies
Report workplace accidents
To be socially responsible to their employees, many businesses offer their employees what?
A. financing.
B. promotions.
C. training.
D. pay raises.
Training
What is the full price of a hotel room before discounts?
Rack Rate
Who determines the CEO's compensation?
Board of directors
The term used to describe the paths financial goods and services travel as they move from producer to ultimate consumer is ________
Channels of distribution
Which of the following is an example of a good listening skill:
A. Looking away from the speaker
C. Thinking about a response
B. Asking appropriate questions
D. Interrupting with comments
Asking appropriate questions
Friendly Airlines had operated successfully for many years before another airline entered the market offering lower fares to attract customers. Friendly matched the rates of the other airline and began an aggressive advertising campaign. What factor made it necessary for Friendly Airlines to change its marketing strategy?
A. Economic changes
B. Actions of competitors
C. Consumer attitude shift
D. Advancements in technology
Actions of competitors
What is dividing customers by age, gender, interests, or income called?
Market Segmentation
What is the benefit of corporate governance?
A: Improved access to capital
B: Increased distance from investors
C: Ability to bypass sustainability efforts
D: Freedom from stakeholder interference
Improved access to capital
A business that decides to lease its current building instead of buying it is transferring risk through ______________
Contractual Agreement
To best handle serious illnesses or injuries in the workplace, employees should thoroughly understand the company's __________ procedures.
Medical emergancy
A business planning a major project to develop new products would obtain what type of financing?
A. long term
B. short-term
C. equitable
D. provisional
Long term
What is the term for maximizing revenue by adjusting room rates based on demand?
(Example/hint: Raising room prices during a holiday weekend and lowering them mid-week.)
Yield Management
John makes a new chemical formula for glue. To ensure nobody else copies his idea, john should _______ it
Patent
Megan needs to calculate her net worth. Using the following information, help Megan determine her net worth.
Car value = $6,000
Savings account = $250
Credit card debt = $500
Computer value = $100
$5850
At Oh-So-Good Gourmet Cookie Company, Todd is the warehouse manager, Pamela is the lead shipping clerk, David is a part-time shipping clerk, Carrie is the shipping supervisor, and Sharon is the vice president of distribution. Following a vertical chain of command, who is Carrie's direct supervisor?
Todd
Why is it important for businesses to obtain marketing information about economic conditions, political systems, and technological changes throughout the world?
A. To remain competitive
B. To understand geography
C. To import products
D. To eliminate trade quotas
To remain competitive
What is the fee charged when a group fails to fill all reserved hotel rooms? (Example/hint: A wedding party books 50 rooms but only uses 40)
Attrition
What is the difference between an internal and external company audit?
Internal audits are employed by the company, and external audits are employed by an outside audit firm