Business Administration
Name one thing that adds meaning to a speaker’s words.
Tone of Voice
When a company imports more than it exports.
A trade deficit
What is the ownership type in which an enterprise is run by one person?
Sole Proprietorship
An analysis of a company’s strengths, weaknesses, opportunities, and threats.
What is a SWOT Analysis
Food and beverages, travel and tourism, lodging, recreation
What are the 4 sectors of the hospitality industry
What would be the body language for someone who is angry?
Clenched fists, frowning, etc.
Starting a business and selling it to another person. Usually done for the challenge.
Serial Entrepreneur(ship)
What types of tax are businesses required to pay on the profits they make?
Income Tax
The non-personal communication with customers that is designed to influence them to purchase products.
What is promotion
Products that go straight from producers to consumers are using _____ channels of distributions
What is direct
By writing key points on cards and placing them in order of importance, what are you doing?
Organizing Information
The definition of SBA
The small business administration
What must a business be organized to do to be able to contribute to society?
Make a Profit
The function a company takes to learn about the customer needs and wants through production, finance and management
What is a Marketing Function
The assistance and advice provided by a company to those people who buy or use its products or services
What is customer Service
What type of customer does
“I’d like to have that in writing before I give you my money” Display?
a suspicious customer
An example of a public business and a private business
Public: Government jobs; teachers, police, government employees
Private: Corporate jobs; small business, labour workers, employees, etc
What section of a financial report contains the most important information?
Executive Summary
A guide for a company’s product which includes Market Opportunities and Analysis, Strategy, and an Action Plan.
What is a Marketing Plan
4 out of 5 components of the promotional mix
Advertising, Public relations, sales promotions, direct marketing, and personal selling
Provide one example of an ownership investment
Stocks
The way ROE (return on equity) is calculated
By:
multiplying the net profit margin (14.39%) by the asset turnover rate (1.0455) by the equity multiplier (2.0621) to obtain 31.02%
At what stage of the entrepreneurial process does the entrepreneur determine the amount of capital needed to launch the business?
Development
The chance for success provided by the combination of a product idea and a market that is willing and able to buy the product.
What is a business opportunity
A type of letter a business should include when sending copies of a contract to a vendor
What is a transmittal letter