Finance
A true statement about difficult customers is that they are
A.usually female.
B.easy to spot.
C.of all ages.
D.frequently older.
C.of all ages.
Belinda is reviewing departmental reports to determine why the business's outputs have been decreasing steadily over the last six weeks. Belinda is analyzing issues related to
A.human resources.
B.finance.
C.production.
D.distribution.
C.production.
What is often the best way for a business to increase its profit?
A.Lower taxes
B.Raise prices
C.Reduce expenses
D.Improve sales
C.Reduce expenses
If you do not keep up with the balance of your checking account, you might
A.have your identity stolen.
B.prevent fraudulent charges.
C.challenge the bank's authority.
D.incur fees and penalties.
D.incur fees and penalties.
The addition of too many workers on a job may cause the marginal product to turn
A.positive.
B.upward.
C.variable.
D.negative.
D.negative.
Seeing a movie at a theater would be considered a(n) __________ want.
A.unlimited
B.limited
C.noneconomic
D.economic
D.economic
When you use money to make money, you are
A.saving.
B.investing.
C.reimbursing.
D.rationing.
B.investing.
Marketers use data to determine pricing strategies such as
A.what products to offer.
B.how much of the product to create.
C.how much to spend on advertising.
D.when to offer a discount on the product.
D.when to offer a discount on the product.
Constructive criticism is advice that is
A.irrelevant and not intended to be taken seriously.
B.useful and intended to improve something.
C.personally offensive and usually uncalled for.
D.critical and intended to hurt someone's feelings.
B.useful and intended to improve something.
Which of the following is a distinguishing feature of a consolidation in the finance industry:
A.All former entities no longer exist, and a single, new legal entity is formed.
B.All entities continue operating, connected by a parent-subsidiary relationship.
C.The acquirer does not have to purchase 100% of the target company's equity.
D.One of the entities continues to exist, absorbing 100% of another entity's stock.
A.All former entities no longer exist, and a single, new legal entity is formed.
Which of the following is a reason that organizations undertake knowledge management:
A.They don't value an organizational culture of learning.
B.They know that new knowledge is only created outside the organization.
C.They want to ensure that organizational knowledge isn't wasted.
D.They must follow the laws and regulations of their industries.
C.They want to ensure that organizational knowledge isn't wasted.
From a legal standpoint, hospitality and tourism customers have the right to expect businesses in this industry to take
A.reasonable care.
B.no risks.
C.total responsibility for accidents.
D.insurance out of each customer.
A.reasonable care.
A large car manufacturer purchases materials that it will use to create parts for vehicles. The car manufacturer is a(n)
A.retailer.
B.agent.
C.wholesaler.
D.industrial user.
D.industrial user.
When Jeremy develops his personal budget, he should categorize the money that he spends on food, clothing, and entertainment as
A.relational outflows.
B.variable expenses.
C.fixed costs.
D.periodic investments.
B.variable expenses.
Cost accounting budgets allow __________ to __________.
A.stakeholders; anticipate future advertising costs
B.management; anticipate future advertising costs
C.management; consider a business's total cost of production
D.stakeholders; consider a business's total cost of production
C.management; consider a business's total cost of production
Which of the following measures of central tendency is the most influenced by outliers at the extremes of a data set:
A.Mode
B.Mean
C.Median
D.Range
B.Mean
Which of the following is true based on Maslow's theory of need satisfaction:
A.Self-esteem needs must be satisfied before physical needs can become important.
B.All levels of needs are important and can be satisfied simultaneously.
C.Most people are able to satisfy only lower level needs.
D.Lower level needs must be satisfied before higher level needs can become important.
D.Lower level needs must be satisfied before higher level needs can become important.
The main tools used in synectics, a creative-thinking technique, are
A.different colored hats.
B.mind maps.
C.metaphors and analogies.
D.brainstorming groups.
C.metaphors and analogies.
Which of the following symbols placed before a word in a search-engine query field will exclude the word from the search:
A.Number sign
B.Exclamation point
C.Minus sign
D.Quotation marks
C.Minus sign
Which of the following is the accounting equation:
A.Assets = Liabilities - Owner's Equity
B.Liabilities = Owner's Equity + Assets
C.Owner's Equity = Assets X Liabilities
D.Assets = Liabilities + Owner's Equity
D.Assets = Liabilities + Owner's Equity
Because the ILM Manufacturing Company orders large amounts of bolts and washers, the company's buyer asks its parts vendor for an additional 5% off the invoice total. This is an example of a business negotiating
A.delivery terms.
B.a cash rebate.
C.a quantity discount.
D.service terms.
C.a quantity discount.
Stella works for a cruise line, and she is recommending that the owners add another Alaskan cruise to the yearly schedule. She wants to demonstrate how sales of Alaskan cruises have risen over the past several years. What kind of chart should Stella use to demonstrate this?
A.Histogram
B.Scatter
C.Pie
D.Column
D.Column
Channel members of a supply chain should be familiar with antitrust laws so they do not engage in activities that
A.prohibit authority.
B.limit monopolies.
C.hinder competition.
D.restrict efficiency.
C.hinder competition.
The Occupational Safety and Health Administration (OSHA) is responsible for
A.insisting that businesses maintain safe, hazard-free workplaces.
B.complying with a business's safety rules.
C.reporting job-related injuries or illnesses to supervisors.
D.seeking medical attention for injured employees.
A.insisting that businesses maintain safe, hazard-free workplaces.