Entrepreneurship
Select the situation in which the use of progressive discipline would be inappropriate:
a) An employee accepts personal phone calls while at work
b) An employee takes extended breaks
c) An employee fails to meet their sales quota
d) An employee steals goods from the business
d) An employee steals goods from the business
A marketer is having difficulty finding data about a competitor because the competitor's financial records have not been made public. Which disadvantage of secondary research does this situation illustrate?
a) It can be incomplete.
b) It can be out of date.
c) It can be costly.
d) It can be time-consuming.
a) It can be incomplete.
Who typically reviews and approves the guidelines for running a corporation, which are also known as corporate governance policies?
a) The management team
b) The shareholders
c) The board of directors
d) The investors
c) The board of directors
What is the preferred length of a job resume?
a) Five pages
b) From one to two pages
c) Three pages
d) As long as necessary
b) From one to two pages
Which of the following is most likely to have a negative impact on a beach destination's economy:
a) Floods and severe storm damage
b) Occasional airline delays
c) Fluctuations in gasoline prices
d) Hotel and restaurant construction
a) Floods and severe storm damage
When a business fails to make profits for an extended period of time they usually...
a) Expand facilities
b) Produce more
c) Shut down
d) Hire employees
hen all employees are on the “same page” and working toward a common goal, businesses tend to be more
a) negative.
b) ethical.
c) popular.
d) efficient.
d) efficient.
Which of the following professional relationships is most likely to be successful:
a) A real estate agent and an insurance broker refer clients to each other.
b) An investment planner takes donuts to a tax accountant every Monday.
c) A trust officer sends birthday and holiday cards to her clients.
d) Competing financial planners socialize at professional association meetings.
a) A real estate agent and an insurance broker refer clients to each other.
Which of the following is an example of negative reinforcement:
a) A raise
b) A bonus
c) Additional vacation time
d) Reduced tedious paperwork
d) Reduced tedious paperwork
When is the best time for a front-desk hotel employee to recommend hospitality services, such as dining and exercise facilities, to a hotel guest?
a) During checkout
b) After posting charges
c) After posting credits
d) During check-in
d) During check-in
Which of the following is an oligopoly?
a) Foodservice Industry
b) Apparel Industry
c) Oil Industry
d) Computer Industry
c) Oil Industry
Which of the following is a form of qualitative research:
a) Sampling
b) Online survey
c) Experiment
d) Focus group
d) Focus group
If a company is managing its information effectively, the data should be accurate and
a) relevant.
b) encrypted.
c) anonymous.
d) positive.
a) relevant
Which of the following is a benefit of organizing:
a) Competitive, challenging goals and objectives
b) Decreased cohesion across departments
c) Tracking, accountability, and growth
d) Increased number of communication channels
c) Tracking, accountability, and growth
To make it easier to find specific information in a business report, you should include a(n)
a) appendix.
b) table of contents.
c) title page.
d) introduction.
b) table of contents.
An important consideration when evaluating a bank is its...
a) Loan turnaround time
b) Number of employees
c) Location
d) Plush offices
a) Loan turnaround time
Which of the following is a true statement regarding how economic conditions may affect a business's sales forecast:
a) Economic conditions have very little impact on sales forecasts.
b) A poor economy will hurt sales for some businesses but will help others.
c) A poor economy will decrease sales for all types of businesses.
d) A strong economy will increase sales for all types of businesses.
b) A poor economy will hurt sales for some businesses but will help others.
Businesses often maintain records about vendors' pricing, delivery terms, and credit policies and use the information in the records to
a) follow safe shipping procedures.
b) negotiate higher discounts.
c) monitor inventory levels.
d) award purchasing contracts.
d) award purchasing contracts.
Which of the following factors is associated with innovative organizations:
a) Fear-based motivation
c) Leadership gaps
b) Change avoidance
d) Adaptability
d) Adaptability
Which of the following is an example of what customers look for in a quality service:
a) Reliability
b) Serviceability
c) Destructibility
d) Durability
a) Reliability
When a business forecasts sales, it often uses statistics to measure potential sales with the various market factors that affect sales. What type of analysis is the business using to forecast sales?
a) Correlation
b) Test marketing
c) Past sales
d) Relativity
a) Correlation
Which of the following is a product strategy that marketers devise using available data:
a) What level of customer service to provide
b) Where to sell the product
c) What ads to run
d) How much to charge
a) What level of customer service to provide
Noreen, a human resources manager, wants to find applicants for several job openings at her company. She attends job fairs, places ads online, and partners with an outside employment agency. This aspect of staffing is known as
a) onboarding activities.
b) interviewing.
c) orientation.
d) recruitment.
d) recruitment.
Many organizational changes fail because
a) companies do not properly execute the change management life cycle.
b) big changes cannot be executed throughout entire companies.
c) most people are resistant to change.
d) managers give their employees too much time to adjust to changes.
a) companies do not properly execute the change management life cycle.
Which of the following is an example of a database system:
a) Scheduling software
b) A chart reflecting sales revenue
c) A marketing report
d) A library catalog
d) A library catalog