Business Management and Administration
If you are implementing change on a wider scale, in which stage of the PDCA (Plan-Do-Check-Act) cycle are you? A. Plan B. Check C. Act D. Do
Matthew received a loan for $20,000 from a financial institution to help him pay for his college education. The loan is helping him cover the cost of his tuition while he is in school, and when he graduates, he will repay the financial institution. This is an example of which form of financial exchange? A. Bitcoin B. Debit C. Cash D. Credit
D. Credit
Ryan is working with his marketing team to set goals and create a budget for the upcoming year. Which marketing function is Ryan performing? A. Market planning B. Product/Service management C. Selling D. Pricing
A. Market planning
Camilla believes that women tend to work more efficiently and focus more on important details than men do. Camilla's personal bias is associated with a stereotype based on A. age. B. education. C. culture. D. gender
D. gender
8. Which of the following is an example of an ethical principle: A. Accountability B. Humor C. Charisma D. Intelligence
A. Accountability
Which of the following are recorded chronologically when a change is made in a database and for any subsequent data changes: A. Timestamps B. Queries C. Changed data D. Corrections
A. Timestamps
Which of the following actions is most likely to lead to a serious legal penalty: A. Possession of legal medication without a prescription B. Missing a couple of days of school due to a family vacation C. Refusing to speak when a police officer questions you D. Being noisy with your friends at an amusement park
A. Possession of legal medication without a prescription
Which of the following is a sign of employee stress: A. Absenteeism B. Greater productivity C. Fewer complaints D. High morale
A. Absenteeism
Ad copy that says a car is "the only sports coupe named to Car and Driver's ten-best list 3 years in a row" is A. using a testimonial. B. showing uses. C. making a claim. D. giving features.
C. making a claim.
Hazel is organizing her company's unpaid invoices. She orders them by date, starting with the earliest unpaid invoice and ending with the most recent. Hazel is organizing the invoices A. deductively. B. by order of importance. C. chronologically. D. geographically.
C. chronologically.
Which of the following is an example of a risk that is unique to international expansion: A. The relationship between the foreign government and business B. The threat of digital security breaches C. The potential to grow brand awareness D. The potential for losing money on the investment
A. The relationship between the foreign government and business
Which of the following best represents the correct order for organizing a job that must be completed: A. Identify, classify, prioritize, schedule, perform B. Classify, identify, prioritize, perform, schedule C. Identify, prioritize, classify, schedule, perform D. Prioritize, identify, classify, perform, schedule
A. Identify, classify, prioritize, schedule, perform
. Which of the following is an example of secondary hospitality and tourism market information: A. Data compiled from a focus group B. Information published by a trade organization C. Data collected from an online survey D. Information gathered from an interview
B. Information published by a trade organization
Which of the following sources of product information might be found on furniture that must be assembled: A. Stamp B. Seal C. Brochure D. Ticket
C. Brochure
Paul prepared a job resume that addressed how his background and qualifications would meet the specific requirements of the job he wanted. Paul's resume is an example of a __________ resume. A. generalized B. chronological C. targeted D. traditional
C. targeted
What type of accounting method is your company using if it records sales as they happen, even if no money changes hands then? A. Income B. Cash C. Accrual D. Credit
C. Accrual
Which of the following is most likely to incur a luxury tax: A. Wool coat with faux fur collar B. Five-carat diamond ring C. Laptop computer D. Used minivan with leather interior
B. Five-carat diamond ring
Which of the following situations negatively impacts a hotel's ability to hire local community members as entrylevel employees: A. A low federal minimum wage B. Lack of higher education opportunities C. Increased lodging sales tax D. A high cost of living
D. A high cost of living
Mr. Potter, a regular customer in your store, has examined three different models of electric fans and read all the information on the boxes and labels. What type of customer is Mr. Potter? A. Slow/Methodical B. Suspicious C. Dishonest D. Domineering/Superior
A. Slow/Methodical
Which of the following leaders is most likely to inspire their employees to achieve: A. Nick gives specific instructions on how to perform work. B. Joon regularly sets high goals for team members to work toward. C. Jose encourages his employees to use and develop their talents. D. Yamini works independently without the help of others.
C. Jose encourages his employees to use and develop their talents
Which of the following is a tool that can be used to evaluate project data: A. Competitive analysis B. Feasibility analysis C. Environmental analysis D. Gap analysis
D. Gap analysis
What is a primary responsibility of an investment bank? A. Use funds from premiums to offer loans B. Pool contributions and invest for them for employees C. Help firms raise funds by issuing securities D. Accept deposits from individual savers
C. Help firms raise funds by issuing securities
When a competing product that offers additional benefits enters the market, it may cause a business's similar product to A. need test marketing. B. sell better. C. have greater demand. D. become obsolete.
D. become obsolete.
Jenny owns a chain of luxury resorts. Which of the following is an example of a strategy-oriented decision problem that she might face: A. Why are customers less than satisfied with their experiences? B. Which location would be the most profitable place to open a new resort? C. Why are our sales lower in one location than in others? D. What are the key demographics of our target customers?
B. Which location would be the most profitable place to open a new resort?
Riverbrook High School's student government has a rule that members cannot discuss plans with anyone outside of the organization until they have been released to the whole school. This rule is related to A. conflicts of interest. B. health and safety. C. confidentiality. D. use of property.
C. confidentiality