Company Specific
Operations
Our Brands
Revenue Management
Sales
100

The location of important documents and job aids.

What is Teams?

100

The amount your revenue forecast should be within.

What is 2%?

100

The namesake of J. Willard Marriott’s favorite vacation home in the Blue Ridge Mountains of Virginia.

What is Fairfield?

100

The calculation of dividing the total room revenue by the total number of available rooms

What is RevPAR?

100

Rates loaded into the system that were not requested by a company.

What is a Squatter or Curtesy Rate?

200

Titan's slogan for 2019

What is "Do it Now"?

200

These four words are shortened to L.E.A.R.N module.

What is Listen, Empathize, Apologize, Respond, Notify?

200

The tagline for this brand is "Travel like you live".

What is Residence Inn?

200

A computer system used by travel agents that links to MARSHA.

What is GDS (Global Distribution System)?

200

This is used for creating a cluster code.

What is GDS Loading Request Form?

300

This is the number of open hotels we own/operate.

What is 13?

300

This report is a useful tool for both operations and sales. It can run for any date or range of dates backwards to K-date, and can be found in FOSSE; Back Office; Document Archive Retrieval; Report #39.

What is the MARSHA Production Report?

300

At the heart of this brand's culture is Just Because moments. "One of the best ways to bring Just Because to life is to share stories of Just Because moments..."

What is TownePlace Suites?

300

This is the number of transient rooms that are on the books that are forecasted to cancel (sum of the forecasted cancellations for all four cancellation types).

What is System Transient Cancel Forecast?

300

This report is used to find the top 50 accounts.

What is Account Tracking Report?

400

These were the focus's of our July Leadership Meeting, the Four Pillars of Success.

What is GSS Growth, Revenue, and GOP/NOI Efficiency?

400

This percentage is the GSS's Yellow Zone.

What is 58.9-55.0%?

400

The music at this brand, will range from Energizing & Familiar in the morning, to Relaxing & Productive throughout the day, to Upbeat & Modern as guests return to the hotel in the evening, to Chill & Lounge-Focused to create a bar experience in the evening, and finally to Relaxation & Wind Down overnight

What is Courtyard?

400

This presents consolidated metrics for pricing retail business

What is RPO (Retail Pricing Optimizer)?

400

This is a centralized system to provide consolidated routing and response of electronic group RFPs from multiple channels, including: Global Sales Organization (GSO), Group Sales Teams, Omaha National Group Sales, and Marriott.com, which includes QuickGroup

What is OneSource?

500

Defined as, to become the leading management company of choice for owners and investors, seeking the Best in Class Performance.

What is our Vision Statement?

500

Defined as the percentage difference between a forecast and the according actuals (in hindsight).

What is Forecast Accuracy?

500

This brand's international footprint includes more than 2,500 hotels in 27 countries

What is Hampton?

500

This screen displays group, contract and transient projections that feed the One Yield optimizer and give the property recommended restrictions.

What is Transient Projections?

500

These reports help us look into the future.

What is DAT3 and ATR7?

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