Holiday 2021
Why do we say "holiday" instead of "Christmas"?
All inclusive
What is core vs. seasonal. Give an example of a core product
Core - always on fabrics/styles year round.
Seasonal - dropped for a short period of time, seasonally relevant, one off fabric/colour
I am an ice hockey player, used to be a hair dresser & don't drink coffee. Who am I?
Hollie!
What is our sales plan on boxing day?
$20,614
What's Hannah's middle name?
Maree
What is our holiday return policy?
Nov 1 - Sun Jan 23rd - still with tags and receipt
What is our fastest drying fabric? Give us 2 examples
Everlux!
Wunder train franchise & invigorate pant franchise
I am a run leader, house sit for fun, make my own bone broth & love lifting weights
Kylie!!
What is UPT and how can we contribute to this metric?
unit per transaction - effective VM, our education, outfitting, accessories
What is a store ambassador? Who are our ambassadors?
People of influence in our community who are aligned with our brand, inspire us, have an impact on those around them. Mel, Chris, Annmarie
What is our 2021 holiday campaign called?
Feeling is the gift
________ is our unique combination of touch, temperature and movement, and is the lens through which we design our products. This powers our innovation at lululemon
Science of Feel
I study medical science and I'm a recently certified yoga instructor
Sarka!
What is an SOP? Give an example
SOP = Standard Operating Procedure. Defined as a set of fixed instructions for carrying out routine operations.
This often means following a checklist - ensuring done from start to finish properly at each store.
Applied to inventory processing (ex - 1 person should be able to process 1 box in 15 mins)
Applied to restock (ex - step by step done in most efficient way to value time & communicate with team)
What % do we aim for in guest profiles each week? Bonus points - how do we get a guest profile for every guest????
80%
When the store is full of guests - we can assign ___ to sections to alleviate bottlenecks. If there is a bottleneck at cash, we can use ____ to complete a guest's purchase elsewhere in the store
hosts, mPOS
Describe x-static
99.9% pure silver fiber bonded to nylon or polyester - it powers our "silverescent" technology to inhibit odour causing bacteria on fabrics. never wears or washes out
This person has a brother named Tom, used to hip thrust 100 kilos, and has a degree in public health. Also, very flexible.
Hannah
name 3 practices of leading self
integrity, personal responsibility, possibility, mindful communication
What are gift bundles - give us 3 details.
4 gift bundles (training,2 yoga, running), use "incentive" code and change item price according bundle, comment "BUNDLE" in receipt, guests can exchange size or colour
Studio outfit options
Who is currently winning the sweat challenge?
lol I don't know, hoping you do!!!! And congrats to whoever is in the lead
what's lululemon's company purpose ?
to elevate the world by realizing the full potential within every one of us