LBW
Food Knowledge
Benchmark Knowledge
Deloitte Knowledge
Service Standards
100
A wine steward who is a trained wine professsional, specializing in all aspects of wine service including food and wine pairings.
What is a Sommelier?
100
It has tough petal shaped leaves that contain small amounts of potassium and vitamin A
What is an Artichoke?
100
1-866-692-8588
What is The Chairman's Hotline?
100
DU's Chief Operations Officer
Who is Jeff Totten?
100
What we greet every person in the building with
What is a Smile?
200
A black wine grape variety whose name is derived from the French alluding to the grape variety's tightly clustered dark purple pine cone-shaped bunches of fruit.
What is a Pinot Noir?
200
A new Orleans pastry that is deep fried and covered in powdered sugar
What is a Beignet?
200
Senior Vice President of DU
Who is Ellen Sinclair?
200
Works for Benchmark but is on the DU Steering Committee for Deloitte...(The big BOSS)
Who is Creston Woods?
200
The wait time to greet a table...
What is One Minute?
300
The smell of a more mature wine
What is a Bouquet?
300
Slow roasted beef most often a cows head that was cooked in a pit.
What is Barbaccoa?
300
"Two heads are better than one"
What is Partnership?
300
Partners, Principals, and Directors...
What is someone within Deloitte we really want to WOW with our Flawless Service?
300
55% of how we communicate is...
What is body language?
400
It is a medium-bodied traditional Munich Helles-style pale lager that features a rounded maltiness without being too heavy
What is Rahr Blonde Lager?
400
A North Indian popular dish of potatoes simmered in spices and yogurt
What is DumAloo?
400
A single employment agreement between the company and you.
What is The Benchmark Commitment?
400
A Deloitte program launched in 1993 to recruit, advance, and retain women.
What is the Women's Initiative?
400
LEED
What is Leadership in Energy &Environmental Design?
500
A popular beer coming from the Spoetzl Brewery which is owned by The Gambrinus Company
What is Shiner Bock
500
An intensely flavored broth of meat, fish, poultry or vegetables with butter or olive oil whipped in and used as a sauce
What is Naje?
500
A company that provides an environment that facilitates idea exchange, problem-solving and retention of learning
What is Benchmark Hospitality?
500
A service providing services in the areas of enterprise applications, technology integration, strategy & operations, human capital, and short-term outsourcing.
What is Deloitte Consulting?
500
A part of a service contract where the level of service is formally defined. Benchmark is upheld to these standards.
What is an SLA, A Service Level Agreement?
M
e
n
u