Home Comfort
Kitchen & basics
Coffee
More coffee
Systems
100

It works like Air Conditioning. The only difference is, that it has one fan.

What is a dehumidifier?

100

What are the different sizes in the Livenza Convection ovens?

What are 14 liters, 20 liters, 24 liters?

100

What should you do after every coffee grind? 

What is tamping?

100

I don’t know how to set my La Specialista Prestigio for my personal settings, how do I do that?

What is going to settings?

100

Where can manuals be found?

What is Salsify and/or Website

200

My AC is leaking, what should I do?

What is draining the water tank?

200

What do you tell your customer if they call and state they have an ERROR message EO:22 on their Livenza Digital True Convection Oven?

What is resetting the control by pressing the START/STOP button (H) for 2 seconds and disconnecting the plug from the wall outlet? The electronic control could be damaged. Contact a De’Longhi customer service reporting the error number

200

What you pour in the water tank to clean it.

What is a descaler solution?

200

On a La Specialista Arte, you need to use what part to tamp?

What is a Coffee dispenser ring?

200

If we want to provide important information on a product, what system would you use?

What is Salsify?

300

What are the 2 items we do not cut the cord on?

What are Fully Auto and La Specialista?

300

When the customer calls and has all 3 lights flashing on a La Specialista Arte with a temperature sign on, what are you supposed to do?

What is contact customer service?

300

To know about different parts, what system do you use?

What is DLS?

400

When the customer turns on the La Specialista Prestigio sensor grinder and it does not click what do they have to do?

What would it be to send it to the service center?

400

When a customer gets the Coffee machine for a La Specialista Prestigio the first thing needs to be done?

What is primming?

500

To descale La Specialista Maestro, what part do you need to connect?

What is a descaler adapter?

500

The customer calls in stating La Specialista Prestigio grinder is making noise, what could the problem be?

What is the grinder is clogged?

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