The Basics
Key Benefits
When to Introduce
Did you know?
Common Objections
100

What type of product is Delta Dental?

What is a supplemental dental (and vision) plan?

100

Name one key benefit of Delta Dental.

What is 100% coverage for preventive dental care?

100

When is the best time to mention Delta Dental during an appointment?

What is after reviewing Medicare options and identifying gaps in coverage?

100

Does Medicare cover routine dental services?

What is No?

100

What’s a common reason someone says no to dental coverage?

What is “I don’t need dental coverage right now”?

200

Who is Delta Dental mainly designed for?

Who is anyone who wants/needs it

200

What allowance amount does Delta Dental offer for dental care Graduated Low Plan?  

What is $800-year 1 / $1,000-year 2 per person?

200

True or False: You should only talk about Delta Dental during Annual Enrollment.

What is False (you can add at any time)?

200

Will clients need to use Delta’s network for best coverage?

What is Yes?

200

How should you respond to “I don’t need dental coverage right now”?  

What is “Having coverage now prevents large out-of-pocket costs later for major procedures”?

300

Does Original Medicare cover routine dental services?  

What is “No”?

300

What is included when bundling Delta Dental with vision?

What is eye exams and frame/lens allowances?

300

Give an example of a client “cue” that means it’s time to discuss dental coverage.

What is if they mention going to the dentist or needing new glasses?

300

What do many clients forget about when it comes to dental coverage?

What is Original Medicare/Supplemental Plans offers NONE for dental/vision?

300

What’s another reason clients might decline coverage?

What is “I already have some dental coverage”?

400

What does Part A and Part B typically cover instead of dental?

What is hospital stays and doctor visits (medical coverage)?

400

When does the policy start after enrolling in the plan?

What is the first of the following month?

400

What is the biggest reason to present it after discussing Medicare coverage?

What is because Original Medicare/Supplemental plans usually don’t cover dental/vision?

400

What other benefit often surprises clients in Delta’s bundle?

What is vision coverage with eye exams and allowances?

400

What is your response if they already have dental coverage with another plan?

What is Delta Dental might offer more coverage? 

500

What provider network size advantage does Delta Dental offer?

What is one of the largest dental networks in the U.S.?

500

What is coverage for contacts/frames for Delta Dental Graduated Low Plan Plus DeltaVision® Enhanced Vision?

What is a $250 frame allowance and contact lens coverage?

500

Name one way to smoothly bring up Delta Dental after Medicare plan selection.

What is “Would you like me to cover the benefits Medicare doesn’t include, like dental and vision?”

500

What is something clients often don’t realize about timing?

What is you don’t have to wait for AEP to enroll in dental coverage?

500

True or False: Vision is included in all Delta Dental packages.

What is False (only when purchased as a bundled product)?

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