Where's my order?!
I placed my order but didn't get a confirmation or order number, did it go through? What is my order number?
Email address: amy.laponsie@gmail.com
WEB0004593899
I tried to add coupon code COUPONS11 when I placed my order but it wouldn't go through, can you add it now and refund the difference?
WEB0004585463
This coupon was already applied to the order.
I placed an order online and the money was pulled from my account but I didn't get an order number, can you find that for me?
Weatherwaxg5@gmail.com
The order did not go through, the pending authorizations will drop off of your account in 3-5 business days. A new order will need to be placed.
Help! I ordered a TXL and you sent me a twin!
WEB0004593451
The size ordered was a twin.
I placed an order yesterday and never got my confirmation email. Can you tell me my order number?
clioruiz3@gmail.com
WEB0004596137
I placed an order online and had this 20% off coupon that didn't go through, can you apply it for me?
WEB0004586473
No coupons on the order, yes we can apply it!
I have one order number and three charges, what happened?!
WEB0004594216
The order was attempted 3 times but only went through once, the other two pending authorizations will drop off of your account in 3-5 business days.
I ordered a king size mattress but they just tried to deliver a queen!
WEB0004596164
The size on the order is a queen.
I need help tracking my order and I can't find my order number, email address
jtr424@gmail.com
WEB0004596930
I placed an order but my order number isn't tracking, can you get me my order number and confirm that the free base coupon was applied?
WEB0004541361
S037001925, yes the coupon was applied and the base is on the order
I have FOUR charges on my account and no order number, I want my order but I don't want to pay for it 4 times. Can you explain what happened here?
bhumbla123@gmail.com
Three order attempts failed and the charges will drop off in 3-5 business days. Order number WEB0004594284 was processed and will be delivered today!
I ordered a queen size but this mattress is really small!
WEB0004578498
Updated order number S037054803 confirmed full
I tried to place an order but I got an error message online and the money still came out of my account, did my order go through or not?
lissa.m@aol.com
No, WEB0004596843 did not go through. The transaction you see is a pending authorization and will drop off within 3-5 business days.
I tried to use the coupon code at check out for 10% off my order but it didn't go through, can you update the price for me? I don't have my order number.
WEB0004585652
Yes! There are no other coupon codes on the order.
Order number S037079866
I tried to place a $500 order and you've taken over $2000 out of my account without providing an order number, I need that money back!
winthrop@roadrunner.com
There are 4 failed order attempts at $503.23 each. All pending charges will drop off in 3-5 business days.
I received white sheets but they were meant to be purple.
WEB0004593064
The sheets are the purple brand but the color selected on the website was white.
I have order number WEB0004578712 but when I try to track my order nothing comes up, what happened? Did my order go through?
Failed Cart, replacement order number S037065266
When I placed my order online the site would not apply my coupon, NIGHTOWL can you add it for me?
WEB0004595956
I tried to place an order online but kept getting an error. Now I have two charges on my account for over $200! I only want 1 order, please help!
Dpatriot70@gmail.com
Order number WEB0004596768 went through for delivery on 8/1. Order number WEB0004596763 did not go through and the pending charge will drop off in 3-5 business days.
I just received a king size protector but I ordered a cal king!
WEB0004595993
The guest ordered a king size protector by mistake.