Terminology
Be Polite
Im Distressed
Using your Senses
100

A deterioration of intellectual function and other cognitive skills, leading to a reduction in the previously normal performance of activities of daily living.

What is Dementia

100

Before entering a residents room

What is knock on the door or table

100

Initially, when approaching the resident who is distressed, you should appear_____________ and not too happy.

What is concerned

100

Written information including schedules

Key word signs including locators and identifiers

Objects in View-familiar items to stimulate taks performance

Gestures-pointing and movements

Demonstration-Provide someone to imitate

What are visual cues

200

Events or objects that tend to produce or provoke a particular behavior such as a catastrophic reaction or wandering away.

What is a Trigger

200

Boundary between public and personal space

What is 6 ft out

200

Turning your body to the side while letting the distressed resident move towards you communicates to the resident you are being ______________and not confrentational

What is supportive

200

Positive feedback

Using simple words and phrases

Giving inforamtion, asking questions, providing choices

What are Auditory Cues

300

A strategy to remind a person of how to perform a task by demonstrating the movements they are to make.

What is Patterning

300

A signal to remind the resident to do something -
Examample: Open hand motion near face and smile

What is cueing


The open hand motion near face cues eyes to look there

300

You don't get permission to enter personal space

What is turn sideways and kneel at 6 feet out

300

Hand under Hand guidance

Dependent care

Touch for attention during tasks

Tactile-Touch

400

The habitual social comments and behaviors that continue despite dementia. These habits make it appear to the casual observer that the person with dementia is not impaired.

What is Social Facade

400

Slide your hand from a 'Shake" position to this position for safety , connection, and function.

What is Hand-under-hand position

400

When dealing with a resident's distress, frustration, or anger, use your ablity or capacity to understand and share the emotions of others

What is empathy

400

Isabella was looking for her cat that no longer exists to  helping to put away disches from the dish draininr and clean up the dining room 

This is an example of

What is distraction

500

An emotionally violent response to a seemingly insignificant incident. Typical reactions include crying, angry outbursts, verbal abuse, frenzied restlessness, and in some cases, physical violence.

What is Catastrophic Reaction

500

to talk, Sit, squat, or kneel if the person is seated and stand beside the person if she/he is standing

What is Get to the person's level 

500

You have been given permission to enter the angry residents room. The resident is finally listening and responding to you. What do you do next?

What is redirect attention and actions to something that is ok OR

Distract them with other things or activities you know they like and value

500

Your resident refuses to take a bath. You say-

"Lets pick out your favorite soap and towel. After your bath, we can have a nice cup of tea"

This is an example of what communication technique?

Redirection

M
e
n
u