Theorist
The man who created the Total Quality Management framework
Who is W. Edwards Deming
The "Key Idea" of Deming's theory.
What is "Quality is everyone’s responsibility"
The main of Principles of Deming's key concepts
What are
Continuous improvement, system thinking, stakeholder focus
The number of Points of Management
What is 14 Points for Management?
Deming implemented the PDCA cycles
(I will use these cycles in my internship)
What is Plan-Do-Check-Act
Efficiency, collaboration, outcomes are Demings
What are Advantages?
Number 7 of the Quality Management chart
What is Invovle EVERYONE
Number 7 of the Quality Management Chart
What is be a LEADER?
Resistance, measurement, bureaucracy are considered
What are Challenges?