Random
Preventive & Basic Services
All you learnt Random.
Major & Basic
Medicare Dental
100

School, University, Work, Social Media

School +200

University +300

Work+400

Social Media -100

100

Name three types of X-rays

Bitewing X-rays

Panoramic X-rays

Periapical X-rays 

Full Mouth X-rays

100

What do you need to search for benefits on the appropriate benefit Slick? 

The DEN Number

100

Name the dentist that specializes in doing implants and dentures etc 

Prosthodontist

100

All medical policies come with a FREE Dental T/F

False, some medical policies have no free dental attached

200

Impersonate a member of the opposite team

If the impersonation is on point team wins +400 If not+200

200

The Scientific name for a routine cleaning 

Prophylaxis 

200

What is the name of the MENTOR Document used to locate Dentists for Team care Members?

Locate Central States Providers

200

Basic services are usually covered at what %

80%

200

The abbreviation MSB means?

Mandatory Supplemental Benefit

300

In Naruto who is the Sensei of the Team

Kakashi Hatake

300

Name the exam used to evaluate one area of the mouth 

Limited Oral evaluation/Emergency or Problem focus exam 

300

What steps should you take if a member calls and says they are locked out of their online account?

1)Create a Ticket by going to Associate support Center in Hi 

2)Capture the ticket number and call Web security 

300

On commercial plans what must be present in order to have implants and Orthodontics covered 

A Rider 

300

A member with a Carrington Medicare policy called in to state she in Illinois and needs to see the dentist what will you advise her?

The mbr should be educated on the type of plan which is a Carrington Medicare and it can only be used in the state of Florida

400

You see a boat filled with people, yet there isn’t a single person on board. How is that possible?

All the people on the boat are married

400

Name a type of service that can fall under both basic and major service category 

Root Canals / Endodontics 

400

What two service categories will you see for Medicare in Benefit search of CRM 

Preventive services 

Medicare services 

400

When a member is diagnosed with TMJ this service is covered under Dental

T/F

False- TMJ is tempero mandibular join syndrome which is regards to the jaw and does not fall under dental but medical 

400

What will happen if a mbr with an MSB dental purchases an OSB dental ?

The OSB will override the MSB

500

What is full of holes but still holds water?

A sponge

500

What is the scientific names for two types of fillings you know

Composite- White  

Amalgam-Silver

500

Name the two things you must confirm when a member calls for assistance in locating a dentist. 

1)The Zip code of the dentist/ where they want the dentist to be.

2)The specialty of the dentist 

500

What is the typical frequency limitation for Dentures 

Once every five calendar years 

500

OSB means?

Optional Supplemental Benefits

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