What is Continuity of Care?
Communication with other providers
LQAEUP
PLAQUE
_____________must be proven in order for services/procedures to be delivered for EACH DATE OF SERVICE?
Medical Necessity
Which translation service is IUSD contracted with?
Language Line
Where can you find a listing of all ICT required credentials?
Dent Net
What is the Chief Complaint?
The patient's brief statement identifying WHY the provider is evaluating the patient on the given date of service
RTVLEEAO
ELEVATOR
__________ is one example of Fraud?
True or False? Family members are allowed to translate for the patient.
False!
ONLY IUSD certified translators may be used in place of Language Line Services
Which animal has the same number of teeth (32) as an adult human?
A giraffe
What is the most common audit finding when charts are reviewed?
Inadequate supporting documentation
TNWIBIEG
BITEWING
Once a provider has been made aware of “Abuse” but doesn’t correct the error while ignoring the potential consequences, he or she then crosses the line into _______________ and the violation of abuse can then elevate to Fraud.
Reckless Disregard
Who is your Language Line Contact person within IUSD?
Kathy Pedigo, Assistant Director of Patient Services
What do most people "fib" about to their dentist?
Flossing
What does chosen CDT codes NOT support?
Supporting Documentation details
NHESESATIA
ANESTHESIA
_________ states that over-coding and under-coding are equal and clear violations.
False Claims Act
How many different languages can Language Line interpret?
200 different languages
What is the hardest substance in your body?
Enamel
What type of document is a dental record?
Legal document
OMLNEIPCAC
COMPLIANCE
"If it isn't documented, _______________"
"it didn't happen"
True or False? IUSD also allows the use of Google Translate and Google Voice for translation services.
False! Both are NOT PERMITTED.
Without appropriate contracts in place, this is a violation of HIPAA and IU Policies
Who is the elf in Rudolph the Red Nosed Reindeer that wants to be a dentist?
Hermy the Elf