Exclusively Ascend
Patient File/Appointment
Clinical
Miscellaneous
Miscellaneous 2
100

Where can enter a perio chart?

What is under the perio tab in the chart

100

Where do you add non-clinical notes?

What is Patient Notes after clicking the pencil in the information bar?

100

How do you do a "No Charge" xray?

What is unchecking the box for Billing option/Apply Charges before acquiring?

100

Where in Ascend do you find the Ascend Support phone number?

What is the question mark?

100

How do you find the history of a patients missed appointments?

What is in the "appointments"  under the patient then under the "missed appointments" tab?

200

In what scenario would you Pin a patient in Ascend?

What is rescheduling a patient with enough time in advanced according to your office policy ?

200

What does the Green shield indicate?

What is insurance is uploaded to their chart?

200

How do you create a RX for a patient?

What is go to the blue bar under patient and click prescriptions?

200

What are the 4 appointment tasks required at every appointment?

What is Schedule Recare, Collect Copay, Collect Email, Collect Mobile Number?

200

How do you change a patients tooth to primary or permanent?

What is go to Quick Exam or Chart, highlight the tooth and click the icons at the top of the screen that look like teeth and change them accordingly based on the "molar" looking tooth/ "premolar" tooth?

300

What is the area in Ascend you can check your patients in and out?

Routing panel/Status Tracker

300

How do you create an event in Ascend?

What is click on any place in the schedule on the right click "create event"?

300

What does the tooth diagram colors represent?

What is Red for TX Plan, Blue for Completed, Light Blue for Existing and Black for Conditions?

300

How do you hide the names on the calendar?

What is under view toggle on "hide patient names"?

300

Where should clinical staff complete services to be ready for checkout?

Who is, on the routing panel! Make sure your appointment card is accurate!!

400

How do you change your view to another location within your organization?

What is you go to the top right of the blue bar and select the drop-down menu and choose the location to switch?

400

Where do you go to check prior Patient history?

What is Progress Notes?

400

How do you mark missing teeth?

What is to highlight the tooth in the chart and clicking the Condition?

400

How do you sign Clinical Notes later?

What is Clinical Note Task Widget?

400

How do move a patients images if they were incorrectly taken?

Go into clinical imaging history, click on the 3 little dots and select "reassign exam"

500

Can you be logged into Ascend more than once?

What is NO

500

How do you find the history of an appointment?

What is open the patient appointment card and click the clock icon?

500

How can you see xrays and the chart side by side?

What is Chairside dashboard?

500

How do you put a WATCH on a tooth and put a note on the WATCH?

What is you highlight the tooth, go to condition, find WATCH and click the "W", click edit to put a note on it?

500

How do you add a medical alert?

What is go to the pencil in the information bar or click the patient dropdown in the blue bar and select "Medical Alert"

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