Exclusively Ascend
Patient File/Appointment
Clinical
Miscellaneous
Miscellaneous 2
100

How are patients related in Ascend?

What is by Primary Contact and Primary Guarantor? (NOT BY SUBSCRIBER)

100

Where do you add non-clinical notes?

What is Patient Notes after clicking the pencil in the information bar?

100

Where in Ascend do you add a condition but also add a procedure and the condition automatically attaches to the procedure?

What is the Quick Exam?

100

Where in Ascend do you find the Ascend Support phone number?

What is the question mark?

100

How do you find the history of a patients missed appointments?

What is in the "appointments"  under the patient then under the "missed appointments" tab?

200

In what scenario would you Pin a patient in Ascend?

What is rescheduling a patient with enough time in advanced according to your office policy ?

200

What does the Green shield indicate?

What is insurance is uploaded to their chart?

200

How do you create a RX for a patient?

What is go to the blue bar under patient and click prescriptions?

200

What are the 4 appointment tasks required at every appointment?

What is Schedule Recare, Collect Copay, Collect Email, Collect Mobile Number?

200

How do you move a patient in the multi-location view from one day to another and at another location?

What is click on the appointment (MAKE SURE MULITLOCATION VIEW IS ON), find a different day in the calendar and then click on the spot in the new location?

300

What is the area in Ascend you can check your patients in and out?

Routing panel/Status Tracker

300

How do you add a preferred pharmacy to a patient?

What is the preferences?

300

What does the tooth diagram colors represent?

What is Red for TX Plan, Blue for Completed, Light Blue for Existing and Black for Conditions?

300

How do you hide the names on the calendar?

What is under view toggle on "hide patient names"?

300

How do you make a patient as "good to go back"?

What is move the patient to the "HERE" status?

400

How do you change your view to another location within your organization?

What is you go to the top right of the blue bar and select the drop-down menu and choose the location to switch?

400

Where do you go to check prior Patient history?

What is Progress Notes?

400

How do you track a lab using the lab tracker per appointment?

What is add the "L" through the appointment card?

400

How can you tell if the appointment needs "moved" per your office protocols?

What is by the light blue side of the appointment through the "MOVE APPT" procedure code?

400

Can the Pinboard be used to reschedule an appointment in a different location?

What is NO?

(PINBOARD IS NOT SHARED WITH OTHER LOCATIONS)

500

Can you be logged into Ascend more than once/ what is the workaround at a workstation?

What is NO, duplicate the tab?

500

How do you find the history of an appointment?

What is open the patient appointment card and click the clock icon?

500

What does it mean when the bar next to the procedures in the appointment card are RED?

What is it means the procedures were pulled from the tx planner? (OP VISITS AND NEXT RECARE PROCEDURES SHOULD BE RED)

500

How do you customize the time pattern for NP appointments?

What is make sure the appointment length is correct and click the drop down for the time pattern to show up?

500

How do you add a medical alert?

What is go to the pencil in the information bar or click the patient dropdown in the blue bar and select "Medical Alert"

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