Exclusively Ascend
How are patients related in Ascend?
What is by Primary Contact and Primary Guarantor? (NOT BY SUBSCRIBER)
Where do you add non-clinical notes?
What is Patient Notes after clicking the pencil in the information bar?
Where in Ascend do you find the Ascend Support phone number?
What is the question mark?
How do you find the history of a patients missed appointments?
What is in the "appointments" under the patient then under the "missed appointments" tab?
How can you view a patients insurance?
What is by selecting the shield under the patients name
In what scenario would you Pin a patient in Ascend?
What is rescheduling a patient with enough time in advanced according to your office policy ?
What does the Green shield indicate?
What is insurance is uploaded to their chart?
What are the 4 appointment tasks required at every appointment?
What is Schedule Recare, Collect Copay, Collect Email, Collect Mobile Number?
How do you break/no show an appointment?
What is click on the appointment, select the status drop down and break or no show the appointment.
Where can you create a claim?
What is by the home overview or patient walk out in the ledger
What is the area in Ascend you can check your patients in and out?
Routing panel/Status Tracker
How do you add a preferred pharmacy to a patient?
What is the preferences?
How do you hide the names on the calendar?
What is under view toggle on "hide patient names"?
How do you indicate that a patient is ready to be taken back?
What is move the patient to the "Ready" status?
Where can add attachments for the insurance claims?
What is in the "edit" claim section, add attachments
How do you change your view to another location within your organization?
What is you go to the top right of the blue bar and select the drop-down menu and choose the location to switch?
Where do you go to check prior Patient history?
What is Progress Notes?
How can you add a notification/ pop up for a patient?
What is by creating a patient note and selecting notifications
Can the Pinboard be used to reschedule an appointment in a different location?
What is NO?
(PINBOARD IS NOT SHARED WITH OTHER LOCATIONS)
What type of attachments can I add to a claim?
What is images, perio charting, clinical notes/narratives, documents manager
Can you be logged into Ascend more than once/ what is the workaround at a workstation?
What is NO, duplicate the tab?
How do you find the history of an appointment?
What is open the patient appointment card and click the clock icon?
Where can you view missed clinical note for a provider?
What is go to reports in the home drop down, and select "clinical note tasks"
How do you add a medical alert?
What is go to the pencil in the information bar or click the patient dropdown in the blue bar and select "Medical Alert"
Where can you view how many patients are eligible with insurance?
What is, in the schedule drop down select "insurance eligibility"