RMA
TICKET TYPES
SALES & CONTRACTS
FUN TERMS
100
A department that handles the return of Bloomberg equipment back to our inventory.
What is RMA?
100
Typically used for keeping track of all issues pertaining to Warehouse/Shipping and Receiving request as well as Assest Managment request.
What is SCHD?
100
A Prospects database is kept in order to keep a record of all past, current, and future Bloomberg clients/users.
What is PROS?
100
Display's information and allows you to sign up for Bloomberg events, such as the summer picnic, the circus, and the holiday party.
What is FUN?
200
The system that is primarily used to ship equipment to clients. Usually 18 off an order.
What is ZOR?
200
A ticketing system used to dispatch field service technicians to Install, Repair, or Maintain equipment or software on-site at the user location or node site.
What is EDI?
200
A shorthand nickname referring to a Contract.
What is k's?
200
Used to find out where you can volunteer your time, talents, andresources. Also tells you about various perks available to Bloomberg employees.
What is BOB? (Best of Bloomberg)
300
This term is used for occasions in which extra equipment needs to be shipped to a client. Only done by a team leader or Installs manager.
What is ZSR?
300
A ticketing system used to generate, modify and access service order requests.
What is SOR?
300
A Bloomberg Anywhere Setup record that allows for a user to convert to Bloomberg Anywhere by running BA on their Profesional terminal.
What is BBAS?
300
Used to find employee discounts and special offers for all regions: Asia, Europe, Latin America, and North America.
What is VISIT?
400
A term used for the return of equipment. Usually the type of reference number you need when calling the Returns department.
What is ZRE/RMA ?
400
A ticketing system used by GTEC, COMMs, NETS, CAMS, Trading systems support, and PC support.
What is SDSK?
400
A time frame in which a user has a free Bloomberg license.
What is a TRIAL?
400
The Bloomberg Employee pricing website to find hot deals.
What is BSAV ?
500
Reference number provided when equipment is replaced or swapped off an EDI, ORD or SDSK.
What is ZRX?
500
Used to access different DRQS templates so you can submit specific development requests. (This is an internal function.)
What is IRQS?
500
The acronym for this department is CAMS.
What is Customer Account Managment Support?
500
This function allows employees to sign up for tickets to events in 6 categories: Arts, Education/Literacy, Enviornment/Parks, Journalism, Medical Research/Health Care, and Social Services/Humanitarian.
What is BHOT ?
M
e
n
u