Money
The team that processes Distributions and Journals for Pershing and NFS accounts.
Who is Cashiering
The team that would process a Rollover.
Who is Asset Transfers
One of the 3 groups that make up the Licensing & Registration department.
Who are Onboarding, FINRA Registration Maintenance, and Insurance Carrier Appointments
The team within Premier Services, which group does not handle incoming FP calls?
Who is Case Management
A team that works with clients who do not have a FP.
The Osaic system that provides home office Contact and Get In Touch information.
What is OneHub
The team that handles Reorgs.
Who is Margin
The team that handles new account opening, account updates, and features such as checkwriting.
Who is New Accounts/Maintenance?
Group facilitates state appointments for reps with annuity insurance carriers.
Who is Insurance Carrier Appointments
The team that can assist Advisor Support agents address escalated calls/situations from our FPs.
Who is Service Success Specialist
A team that specializes in assisting advisors with WMP questions.
Who is IA Support
The DEPARTMENT that includes Advisor Support, Compensationm Trade Support, and more.
Who is T&O
The team that is responsible for confirming asset movement requests (above a certain amount) with the client.
Who is Client Verification
This team works on cleaning up any mail that was returned to Osaic.
Who is Document Services
Group that does maintenance on rep profiles and exam licensing.
Who is FINRA Registration Maintenance
The Osaic team that handles the most calls from our FPs.
Who is Advisor Support
A specialized unit of contractors who support our Operations department with processing tasks.
Who is Genpact
The primary Osaic phone number for Pershing FPs.
What is 800-821-5100
The team that reviews and approves money movement requests.
Who is Approvals
The DEPARTMENT (not group or team) that would process a Signature Gurantee, an ACAT, or an account update.
Who is Account Services
The firms that L&R supports.
Who is Osaic Wealth Inc, Osaic Advisor Services
The team that reviews transaction suitability for Annuities.
Who is Sales Supervision?
A team that processes paperwork for onboarding FPs.
Who is Transition Processing
The three teams within Trading.
Who is Equity, Mutual Funds, Fixed Income
The team that is responsible for Compensation rates & override management.
Who is Service?
A team that can advise on a complex decedent situation.
Who is Life Events
One of the four main functions of the Central Supervision team
What is Email Review, Written Correspondence, Consolidated Reports, Personal Securities Accounts