S2
3 - C's
Competence, Courtesy, Concern,
safe for public distribution
C1 Public
PNO
problems need opportunities
Safe for all employee distribution
C2 Internal
Greet the Member, Find the request, fill the initial request, suggest other services, Plant the seed for the futures, Close the interview and follow up
The winning play
Sensitive business data to be shared only with intended recipients.
C3 - Restricted
5 D
Discover, Determine, Decide, Discuss, Develop
Explain C4 Restricted
Information that is extremely sensitive and could cause extreme damage to the integrity, reputation or effective business operations. All applicant and member information that is protected under applicable privacy laws. Confidential information available only to named individuals or specified positions.
Three Dimensions of our Job
Member Service, Member Relations, Member Development
Purpose of Data Classification
To ensure all information is properly identified, categorized and managed based on it sensitivity, value and regulatory requirement.