TC and DTs Roles
It is very important to keep your trainee ________to make them feel involved?
What is engaged
How many attempts are allowed to pass an exam before a documented retraining must be conducted by the designated trainer?
What is 2
It's, ok to let your Trainee perform task while you walk away to retrieve items?
What is False
Who is the Regional Operation Manager
Who is Max
By allowing a Trainee to move on to the next step, the DT is stating the Trainee is _____________and has the required_____________to do so?
What is competent and Knowledge
Passing a quiz or test with a score of?
What is 90% or better
As a Designated Trainer, you must feel confident in releasing the trainee to perform the procedures for competency sign-off?
True
Who is the Regional Quality Manager?
Who is Kim Geno
Communication between DTs and the TC should be ongoing, especially when a DT is working with?
What is Trainee
How many attempts are allowed to pass an exam before a documented retraining must be conducted by the designated trainer?
What is 2
Negative feedback should be provided to a trainee where others cannot hear?
What is True
Who is the Director of Operations?
Who is Brent Leonard
Communication should always be open and?
What is transparent
What does the acronyms KPI stand for?
Key Performance Indicator
The Trainer should emphasize speed when performing a skill to get the trainee use to the fast pace of the plasma center?
What is False
Who is the Director of Quality?
Who is Susan Tucker
The TC is required to have schedule ___________ conversations with each Trainee about: Progression of training, communication challenges with their DT, and knowledge and understanding of the tasks they are learning?
What is Touch Point
What passing percentage score should each center receive each month?
90%
Whenever possible the DT will co-sign, either electronically or written, with the trainee on all production related records as tasks are performed?
What is True
Who is the President of Biomat USA Midwest?
Who is Martin Koester