Policy & Procedure
What is the call off procedure?
What is text/call both managers at least 2 hours before the start of your shift?
The Three Pillars of Safety
Safety Culture
Food Safety
Workplace Safety
This PPE is Required for all Associates
What are Non Slip Shoes?
The C stands for this, you can make people feel important by smiling, making eye contact and providing a warm greeting.
What is Connect?
Michigan is surrounded by water on three sides and referred to as this, we actually have 2, and Upper and Lower.
What is a peninsula?
Don't come to work sick! If you have any of these symptoms, stay home!
What are:
Diarrhea, vomiting, jaundice, sore throat with fever
Bonus-Wounds that cannot be covered, pink eye, Rona, excessive coughing
The temperature danger zone is this range, in which bacteria rapidly grows, so cold food must be stored below this range and hot food held above it.
What is 40-140 degrees?
The A stands for this, achieved by planning for everything so the guests get the most out if their experience.
What is Anticipate?
Name a Detroit Sports Team & Their Mascot's Name
What are:
Lions- Roary
Tigers - Paws
Red Wings- Al the Octopus
Pistons- Hooper
This is the response that should be given when a guest asks a question about a food ingredient or disclose an allergy.
What is , let me get my manager to assist you?
This is the proper PPM and temperature for Sanitizer solution.
What is 200-400 PPM and 70 degrees?
The R in CARE represents this, by providing a trusting and caring atmosphere where everyone is treated fairly with courtesy and appreciation
What is Respect?
The bridge that connects Detroit to Windsor, Ontario is the busiest such international crossing in North America? (Also the name of the Kitchen Printer)
Ambassador
This is the needed contact time for Virex to kill virus'
What is 10 minutes?
Symptoms of Allergic Reaction
What are:
Hives, Rapid Swelling of throat/face, SOB, Anaphalactic Shock
The E stands for this, going above and beyond, doing more than is expected in order to delight our guests.
What is Exceed?
This Michigan-made beverage created in Detroit that was the first soda pop in the United States.
What is Vernors?
This is the proper procedure to clean and sanitize equipment and utensils.
Scrape, Wash, Rinse, Sanitize, Air Dry
Name the 9 Google Recognized Allergens
What Are:
Wheat, Milk, Peanut, Tree Nut, Soybeans, Eggs, Fin Fish, Shell Fish, Sesame
Name all 5 of the Great Lakes
What are:
Huron
Ontario
Erie
Michigan
Superior