Industry Knowledge
Examples of types of food service establishments.
What are restaurants, hotels, clubs, schools, business cafeterias, healthcare facilities, airlines, convenience stores, rail roads, and cruise lines?
These are the set of laws relating to working in the industry.
What is legislation?
This represents the meaning of JHTA or TPDCo.
What is Tourism Product Development Company (TPDCo) and Jamaica Hotel and Tourism Association (JHTA)?
In the Food service industry, there are no controls to ensure consistency, fairness, and lack of any kind of discrimination relating to wages, occupational health and safety, hours worked and leave entitlements.
What is false?
Serves food in a variety of environments such as speciality restaurants, lounges, coffee shops, bars, casinos and banqueting facilities.
What is Wait staff?
This is a daily double!
Food service operations consider this when selecting products, managing energy, and dealing with waste.
What is sustainability?
A great deal of information about the hospitality industry can be found through informal research, and this involves asking questions and discussing the answers given with any of these persons.
What is colleagues, supervisors or product suppliers?
A locally run organization that is dedicated to the achievement of sustainable growth in tourism for the benefit of members and people of the TCI.
What is Turks & Caicos Hotel and Tourism Association?
The two main areas into which we divide the provision of services in the hospitality sector.
What is ‘back of the house’ and ‘front of the house’ ?
The person in charge of the brigade and may employ other chefs to be responsible for specific areas in the kitchen.
What is the Executive Chef?
These represent formal methods of getting information.
What is consulting reference books, reading periodicals, browsing through trade newsletters or accessing updates on the internet?
This is a daily double!
It makes staff scheduling easier, makes replacement of staff easier, helps to ease boredom with job, and helps assigning jobs more flexible.
What is cross training?
This organization has been working together with over 1,000 hotel and allied members and 33 National Hotel Associations to shape the Caribbean's future and helping members to grow their business.
What is the Caribbean Hotel and Tourism Association (CHTA)?
The areas in which employees have extensive guest contact such as reception, concierge, restaurant, bars, room service, cashiers and recreational areas.
What is 'Front of the house'?
In this area you may work as cashiers, croupiers, gaming machine attendants and gaming room supervisors.
What is Clubs and Gaming?
Different segments of the hospitality industry (5 segments).
What is food, lodging, recreation, travel-related, and convention and meeting?
The five other departments a kitchen must work with.
What is stewarding, catering, purchasing, dining room, and room service.
The United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism.
What is World Tourism Organization (WTO)?
This means 'Back of the house' areas.
What is those areas that have little or no direct guest contact such as human resources?
Some of the activities undertaken by this department include recruitment, selection and orientation of new staff, identification and training, training existing staff, performance appraisal, creating job descriptions and negotiations with union representatives on industrial relations issues.
What is the Human Resources Department (HR)?
This refers to activities of a visitor within their country of residence and outside of their home (e.g., a TCI islander visiting other parts of the TCI).
What is Domestic tourism?
Technological advances in food service equipment that reduces labor costs.
What are food processors and grinders, vegetable cutting machines, and roll-in rack ovens?
This represents the number of countries that are members of the World Tourism Organization (WTO).
What is 160 Member States?
This area offers a variety of facilities but concentrates mainly on the provision of food and drinks.
What is Food and Beverage?
This represents any 2 roles a chef must fulfill to run a successful commercial kitchen.
What is a cook, leader, manager, artistic innovator, teacher and mentor?