What should you do when you finish your job and no one else has?
Offer to help out.
Your boss asks you to type a letter because the person who usually does it is home sick. You should?
Tell the boss that you do not know how to type but offer to try.
True or False: Good workers come to work even if they are very sick.
False
Define: Impression
A general feeling or belief.
What are 3 ways you can show you have a good attitude at work?
Answers will vary. Smile, be on time, work hard, cooperate, listen, ask questions etc.
Does being late, affect the other workers?
Yes, they will have to do your job and their own until you get there.
You have 3 jobs to do before you go home and you don't like 2 of them. You should?
Do the jobs you don't like first to get them over with.
If you are not feeling well and can not go to work what do you need to do?
Call and let your supervisor know BEFORE your shift starts.
Define:Verbal
Verbal or spoken out loud.
During a lunch rush at a restaurant, a fellow worker spills a tray of food. You should:
Help the other worker clean up the mess if you can.
What are 3 ways you can improve the way you get along with others?
Answers will vary. Listen, offer to help out, ask questions etc.
A friend at work made a mistake on the job you were working on together. You should?
Try to help your friend fix the mistake.
You have a hard time getting up in the morning. List 3 things you can do to ensure you get to work or class on time:
Go to bed early, prepare your lunch the night before, set 2 alarms, arrange your transportation etc.
Define: Cooperation
Working well together to achieve a common goal.
What is a promotion at work?
A position with more responsibility and a higher wage.
You disagree with your supervisor. What should you do?
Listen to you supervisors point of view and then explain your point of view politely. In the end, you must listen to and respect your supervisors decision.
Your co-worker calls to say she will be late. The job you are working on needs to be finished today. You should??
Start the project by yourself and get as much done as you can.
What are the 2 most important things you as a worker need to do?
Show up for work and be on time!
Define: Criticism
A statement of disapproval or negative judgement.
You have worked part-time at a job for 5 years and you think you deserve a raise. You decide to tell your boss:
I think I work pretty hard and I have worked here for a long time. I would like a raise.
You and your co-worker argue a lot. What should you do?
Tell him/her that as long as we have to work together, we need to stop arguing. We can agree to disagree.
If an emergency comes up at work while you are on coffee break, you should:
Find out immediately how you can help.
You have had a terrible morning! Everything has gone wrong and you are in a bad mood. Your shift starts in 20 minutes. What should you do?
Try to calm down on you way to work so you don't have a bad day. Leave your personal problems at home!
Define: Initiative
The ability to act on your own.
List 2 ways that workers' mistakes can cost the company money:
Being careless can result in a broken machine, product or someone getting hurt, bad customer service can result in the business losing sales, etc.