MAWA
True or False:
You need to tag the MAWA in DCF while working an Initial task.
TRUE
If the letter clearly revokes permission to obtain records and bills, which do you NOT do?
A. Clear the follow up
B. Leave a file note
C. Do nothing. Let the adjuster figure it out.
C. Do nothing. Let the adjuster figure it out.
This Team Lead loves roller coasters and has a 12-year-old son that’s a daredevil so they try to keep up with him.
Who is Hope Holmes?
This Team Lead was on the Los Angeles Harbor Dragon Boat Team and won 2nd place in the Los Angeles race.
Who is Alana Umana?
Which form do processors need to make sure is in the MAWA?
A. HIPAA form
B. Authorization to review medical bills
A. HIPAA form
True or False:
If the letter clearly states to continue getting records and bills, continue to do so and handle as normal.
TRUE
500 APPLAUSE POINTS!!
This Team Lead was captain of the swim team my senior year of high school.
Who is Andy Scott?
This Team Lead's favorite food is sushi.
Who is Julie Perry?
If additional information is needed on MAWA, who needs to be notified?
A. The claimant
B. The adjuster
C. Tom Wilson
B. The adjuster
If the letter is unclear as to whether we still have this permission to obtain records and bills, who are you required to contact?
A. Your Team Lead
B. The Adjuster
C. Jake, from State Farm
B. The Adjuster
500 APPLAUSE POINTS!!
This Team Lead moved to a state they'd never visited before.
Who is Julie Barholt?
This Team Lead completed a student athletic training internship in college and got the chance to work with Davis Webb, Baker Mayfield, and Patrick Mahomes.
Who is Taylor Novak?
Which of the following is NOT needed on the MAWA?
A. Name
B. SSN or DOB
C. Blood Type
D. Signature at the bottom
C. Blood Type
How should you attempt to reach out to the adjuster?
A. Carrier Pigeon
B. Email
C. Teams
C. Teams
This Team Lead is a certified Zumba instructor.
Who is Ebony Sharpley?
This Team Lead recently became an Aunt for the first time.
Who is Monica Silva?
If the HIPAA is incomplete, what is the appropriate task outcome?
A. Records Ordered
B. Reassign it to the adjuster
C. Assignment Incomplete
C. Assignment Incomplete
500 APPLAUSE POINTS!!
If you do not receive an immediate response, pend the task and put it in your name for how long?
A. The end of the week
B. The end of the work day
C. 48 hours
B. The end of the work day
This Team Lead has seen Sasquatch/Bigfoot.
Who is Anthony Craine?
This Team Lead has huge family... 31 first cousins and is the proud uncle to 3 Nephews and 2 Nieces.
Who is Ryan Osborn?