True or False: The Admission Advisor suggests a field of study for a prospect based on which academic program is in need of qualified students?
FALSE
100
What is a SSWA?
A SSWA is a Self Service Web Application. A paid SSWA is one where the applicant not only applied, but paid the application fee as well.
100
NRW made it objetionable NOT to use two specific staements in admissions, name only one.
1) This call may be recorded for training purposes
2) Financial aid may be available for those who apply and qualify
100
How long does it take from student interest to start of class
What is 1 day to 9 months.
100
Where do students come from and how are we put in contact with interested prospects?
Inquiries are generated through a variety of sources including Personally Developed inquiries, referrals, marketing, EP’s
200
Name three things a student may ask that we are not allowed to answer.
1) Questions about another school
2) Pell Grant / FA questions
3) Transfer credit
4) Total cost of program
5) Job placement questions
6) VA / GI Bill / disability
200
What events does DEM conduct to stich in applicants or generate inquiries?
1)Work with Community Outreach
2)Signature Events with academics
3) DDU’s
4)Robotics and Tech Days with academics, etc.
200
How long is the typical admission interview with a prospective student?
What is 1 - 2 hours.
200
What are reasons that an advisor wouldn’t be able to speak with a student that has inquired?
1) False information provided
2) Disconnected number
3) Do not contact (DNC)
4) Family member does not let you speak with them
5) Hang ups
300
Which two offices does admissions work with to register students?
Who are the registrar and student central.
300
What does PIE stand for in the admissions process?
Profile and Interest Evaluation
300
Name two things we don’t do that students often believe we do.
TOP THREE
1) Decide Academic Appeals
2) Make schedules
3) Financial advising
300
What is the amount of time an admission advisor should strive to spend in contact with prospective students each day, on the phone and in interviews?
What is a minimum of 2 hours.
300
Besides the potential student, who must admissions build a relationship with?
1)family
2)friends
3)significant other, etc.
400
Name the two things that are related to finance that Admissions Advisors are permitted to engage in.
Financial Aid Introductory Guide and DeVry Scholarship submissions
400
What does NSR stand for and which depts participate?
New Student Review and departments who participate are admissions and Student Centeral (primarily finance)
400
What is the biggest difference between prospects for Adult Admission and prospects for High School admission?
Different obstacles, concerns, motivations, interests, life experiences, etc.
500
Which department(s) does admissions not work with on a daily basis?
NONE - Every department assists admissions on a daily basis.
500
What does KCCL stand for?
Keller Center for Corporate Learning
500
Name three of the main steps in the admission process?
1) Inquiry
2) Appointment/interview
3) Application
4) Requesting transcripts/requesting evaluation
5) IC
6) Assessments
7) FA Advising/Clearance
500
What is the ultimate goal of an admissions advisor?
What is to to assist the student in finding the best college for them.