FINANCE
THE DIFFERENCE BETWEEN DOMESTIC AND INTERNATIONAL MAIL
United States, its territories, U.S. Military (APO/FPO/DPO) addresses, and the Freely Associated States
Global Shipping
What is Registered Mail?
the most secure mail service offered by the United States Postal Service
What is Official Mail
formal correspondence, documents, or packages sent by or to authorized government bodies, courts, and corporate or legal entities
True or False, all items with a tracking number must be scanned to a location
TRUE
RSS stands for?
Retail System Software
PS Form 2976-R and when is it used?
Customs Declaration and Dispatch Note
anything contaiong duitable goods, documents over 16oz and Express mail
where is the Registered mail kept?
in the Reg cage or in the possession of the responsible clerk
who can process official mail
any mail clerk with mail handling authorization
When receiving mail to a shelf, what information must you match on the package to the PDA to avoid mis-received packages
ensure location, full name and address match
form carried on your person authorizing mail handling duties
DD form 285
customer sends IDS, how do you verify if it qualifies for free shipping?
Routing reports and IDS routing document
Difference between Official Registered mail and retail Registered mail
official - government and approved bodies
retail - private individuals and general public
True or false, when receiving official mail, they can be received to any shelf in the post office
False
when receiving, If an address or name is incomplete/incorrect on a package, what is the procedure
ensure the item is processed through directory
what is the protocol for visitors ?
must sign in and be escorted at all times
maximum weight for Domestic packages
70lb
who can handle official and retail Registered mail?
official - U.S. citizens with secret clearance
Retail - any authorized clerk
When delivering official mail, you must attach an image of _______ before the orderly signs
DD Form 285
a customer scans in a package and does not have their ID with them, you know them and they're in uniform, what do you do?
inform the customer that you can't deliver without verifying their ID
what is Nesting?
Nesting is the process of scanning an item to a receptacle or container
Maximum dimension for Priority and Ground?
Priority - 108"
Ground - 130"
what are the operational days and times for the Reg cage at SSPO
Mon-Fri 11:00-17:30
you see a command mail orderly loading mail to a personal vehicle, what do you do?
ask if they have a waiver for the vehicle, personal vehicles cannot be used unless a waiver has been signed
Define a suspicious package
Excessive Packaging, Odd Appearance , Physical Leaks/Stains , Sensory Warnings , Questionable Sender , Restrictive Markings, Poor Addressing , Incorrect Postage
what is Dispatching?
assigning transportation of mail