Routine Procedures
Covid Procedures
Rooming and Cleaning
Opening and Closing Tasks
100

Is weighing the patient Mandatory?

Yes.

100

What is the workflow when is covid positive patient is in the exam room?

Wear the proper PPE.

After the patient leaves, clean the exam room, the wipe the waiting area, and door handles.

100

When should you clean the room?

As soon as the patient leaves the room.  This decreases in lag time in rooming the next patient.

At end of the provider shift.

100

What should be done at the end of the provider patient shift?

Clean and restock the rooms.

The key for the needle draw is located at the nurse's station.

200

Is taking the patient's blood pressure Mandatory?

Yes.

200

What is the correct mask to wear in a clinical setting?

Surgical masks.

200

What is a warm hand-off?

Communicating with the covering MA/RN on where you are on tasks before leaving for lunch or for the day?

If a patient needs a POCT test or EKG and your covering is not yet available, you are to perform the test before going to lunch.  This prevents lags in patient care.

200

What tasks should the office closer perform?

Boxes should be neatly stacked in the hallway for the cleaning team.

Check to supply closet to verify supplies are up to date.

File MED charts and pull MED charts for the next day.

Temperature logs must be maintained.

300

Why is weighing the patient Mandatory?

To determine if any adverse effects are occurring with the start of a new medication.

To capture possible congestive heart failure.

The patient's current weight is required when the patient is undergoing anesthesia.

300

What are the questions on the covid questionnaire?

Have you been diagnosed with the Covid-19 within the last 10 days.

Have you had contact with a confirmed or suspected case of Covid-19 in the last 5 days.

300

What is the workflow when rooming a patient?

Fill-out the rooming sheet. Call in the patient.

Introduce yourself and verify patient identifiers.

Perform vitals. Provide depression screening sheet.

300

What are opening tasks?

Temperature logs must be maintained.

POCT controls must be performed.

400

What is the correct workflow to take a blood pressure?

Must be taken after the patient has been sitting for at least 2-3 minutes.

Should be taken on direct skin.

Should be the last vital taken.

400

A patient tested positive for covid over 10 days ago and still has symptoms and is in the exam room, what should you do?

Perform vitals on the patient and prepare the patient to be seen by the provider.

400

What should you do when a patient is waiting in a room?

Monitor the time the patient was roomed.

If the patient is in the room for over 10 minutes, we should communicate to the patient of the provider's status.

400

What should be verified when covering a provider?

Pre-surgical results are in the patient's chart.

Supplies are in stock for INRs.

Supplies are in stock for INJs.


500

Is taking the patient's temperature, oxygen, vitals Mandatory and why?

To determine if there is a fever.

If the patient is at risk for low oxygen level.

For the patient's paperwork.


500

What is the proper etiquette when conversing in the patient hallway?

Volume when speaking with each should not carry over.

Be mindful of appropriate language.

Respect the privacy of the patient and not voice opinions about patients in the hallway.

500

What is the proper workflow for an INR patient?

Complete the MA note.

Place the results as an order.

Update the MD/RN to deliver instructions.

500

What is teamwork?

Communication

Collaboration

Teamwork is, “The process of working collaboratively with a group of people in order to achieve a goal. Teamwork is often a crucial part of a business, as it is often necessary for colleagues to work well together, trying their best in any circumstance.

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