DRINKS/SHAKES
HOW MANY SCOOPS OF TOPPINGS GOES INTO A LARGE TOP LOADED SHAKE
HOW LONG ARE BUNS GOOD FOR
5 MINS
What do we say when guests arrive into the restaurant?
hello/ welcome!
HOW OFTEN DO SANITIZERS NEED TO BE CHANGED?
EVERY 2 HOURS
WHAT MUST YOU SAY TO THE GUEST AFTER STATING THEIR TOTAL (EX. $100)
PLEASE
WHEN A GUEST ASKS YOU FOR THEIR DRINK AFTER PAYING AT THE KIOSK, WHAT DO YOU NEED TO DO?
TAKE THEIR RECEIPT, HIGHLIGHT NAME AND DRINK, LET EXPO KNOW.
WHAT DOES SHIFT TO ASSIST MEAN?
to move from a primary role or focus to a supporting or assisting one
how do we clean the front doors/ what is needed?
Sanitzer and paper towels
WHAT DOES FIFO MEAN?
FIRST IN FIRST OUT
WHAT MUST YOU DO BEFORE ASKING THE GUEST FOR PAYMENT?
REPEAT THE ORDER
HOW DO YOU MAKE A ROCKET CREAM SLUSHER?
1ST BLUE,2ND RED, 3RD SHAKE
WHAT COMES ON A REGULAR TLF?
what do you say when a guest asks for condiments?
how many?
SANITIZER AND PAPER TOWELS
When do you make a shake for an OLO/regular online order
when they arrive.
What must you do after opening a new bag of toppings?
How do you separate a #1 no bread with different spice levels?
use a daves liner
WHAT CAN YOU SAY 2 TIMES IN A VISIT THAT WOULD EARN BONUS POINTS FOR A SECRET SHOPPER?
Who are the 4 founders?
What Must you do when you receive a $50/$100 bill
Have it checked by a manager
What are the 2 materials you need to make a shake?
syrup and mix
WHAT IS THE CORRECT PROCEDURE FOR NO SEASONING FRIES
GRAB ADDITIONAL PAN AND SCOOP. ONCE FRIES ARE IN PAN, USE YOUR HANDS TO PORTION INTO FRY BOAT
HOW MANY SECONDS DO YOU HAVE TO GREET THE GUEST AFTER THEY WALK IN?
5 SECONDS
How much Money did the founders have when they started their pop up?
$900
WHAT IS THE ENDING SCRIPT AFTER COMPLETING THE ORDER TAKING PROCESS, AFTER THE RECEIPT
pager receipt, direct, my name is, thank you