MROA
What does MROA stand for?
Medical Review Officer Assistant
Full coordination's is considered the what between the client the candidate and the clinic?
Liaison
Randoms team manages and monitors ____ and ______ random drug and alcohol testing program for clients?
DOT and Non-DOT
What does CSM stand for?
Client Services Specialist
The most popular Thanksgiving food is?
Turkey
What is another name for THC?
Marijuana
There are 4 different coordination types name 2?
Scheduled Service
Lab Requisition
Full Coordination
Shipping Manager
The client has until what time at the end of their draw period to test their donors?
11:59 PM
CSMs are responsible for tracking and reporting trends of escalated issues and makes recommendations on...?
Process Improvement
What type of food was NOT served at the first Thanksgiving?
Corn on the cob
Pumpkin
Seafood
Corn on the cob
Who is our Chief Medical Officer?
Dr. Simo
Medical compliance is a dedicated team of ____ and ______ that review physicals, test, immunizations records, to ensure completeness and compliance with DOT standards.
Doctors and nurses
15
Name 2 of the 4 pieces of information CSM require when submitting a case.
Client name
Examples
Account code
Explanation
What is the most popular eggs eaten at Thanksgiving?
Deviled eggs!
Which regulation requires a licensed medical doctor to review their results?
DOT
Medical compliance specialists review what type of exams for companies?
DOT Physicals
When a Random contact is also on the roster the account becomes what?
Owner Operator
CSMs work on what types of requests?
Internal
External
Both internal and external
Both internal and external
What is the name of the ship the Pilgrims boarded to start their journey to Plymouth, Massachusetts?
The Mayflower
A specimen that is not consistent with human urine or has been tampered with is considered what?
Adulterated/Substituted
Medical compliance doctors and nurses provide what kind of statement to the Full Coordination's team for testing?
Qualifying statement
The Randoms team works primarily in RTO what does this stand for?
Random Test Operator
The CSM team works what type of cases?
Escalated
Which two NFL teams have played a game on Thanksgiving Day since 1966?
Detroit Lions and Dallas Cowboys