Diagnostics
Anything that happens in the software of the player is logged here.
Software reboots and player reboots
Boot up procedures
DNS lookup resolutions and failures
Sonosnet topology changes
Communication failures with players
Failures to connect to music services
ANACAPA
Constant noise fluctuation
Music playing, hard to communicate
Sudden noise spike
Big number drop means noise spike
You can’t communicate at all.
Noise Floor
DNS
Domain name service
Connects different networks and routes traffic
Router
It is fully waterproof and can be submerged in up to 3 feet
Sonos Roam and Play.
Numbers represent interference, shouldn’t be above 1000.If there are numbers above 1000, we should check where Sonos is located, and Wi-Fi Scan for more accurate information.
PHYerrs
AP RX Stats
Beacon Count (B#)
Beacons are announcements the router/AP makes about itself (somewhere between 500-600)
M#
Count of multicast packets the player has received (+100)
PRR
Packet Retry Rate, shows how difficult it is for the AP to transmit to the Sonos Player
Lossy (MP3, AAC, OGG)
Lossless (FLAC)
Audio File Format
Allows it to send one stream of traffic to multiple devices at the same time, instead of sending separate copies to each device.
Multicast
Ultra-immersive soundbar for large rooms and TVs.
Arc Ultra
Here, you can identify if the household has more than one SSID stored in the memory of the associated player.
Multi-SSID Summary tab
Where can we find this information?
Low RSSI (below 25) it’s usually caused by Distance and or Obstacles
The player being to far from other players will lower its RSSI between those players and cause problems (Audio Droputs)
If there are walls or other obstacles between players, it will cause problems with the RSSI
Direct Routing Matrix
This Log shows everything hardware related.
dmesg
Wireless errors
Memory errors
Lost AP connections
Successful wifi connections.
If you want to see what the memory and wireless card on a player is doing, dmesg is the place to go.
Controls and filters network traffic
Firewall
One digital Optical audio input port.
Sonos Ray & Playbar
What does WPA Supplicant Log shows?
Shows only Wi-Fi connection information. If a player fails to join a Wi-Fi network, we’ll get specific information here.
Summary of all the columns. The higher the number, the worse the wireless communication to the access point is (+20) cause dropouts
AP TX Stats
The router that connects the local network to other networks
Gateway
What does wiring a Sonos speaker to a router Does?
SonosNet
Power your passive speakers, create your dream smart home, and enjoy endless possibilities for multiroom listening.
AMP
Logs playback events
Songs starting/stopping
New music services starting playback
Helpful to see what played
Play log
Is a network communication protocol used to link a device’s MAC address with its given IP Address.
Since it’s a list of network devices, it is a quick, easy way to get an idea of other devices on the network
The Address Resolution Protocol (ARP)
Defines how data is sent (e.g., TCP, UDP, HTTP)
Ports & Protocols
Spanning Tree Protocol (STP)
Deepen your enjoyment of TV, music, and more. Hear and feel the difference
Sub Mini or Subwoofer