Cool Dialogue
Uncool Dialogue
What to do?
Dialogue with certain people
100
What might you say to get the attention of someone you don't know?

Excuse me

100

How would someone feel if they thought you called them dumb/stupid?

Bad about themselves, angry towards you

100

What do you do if you forget someone's name?

Politely ask them what their name is again

100

What is something you can say to your staff if you need help?

Hey, can you please help me with this?

200

What's important to say when asking for help?

Please

200

Do we ask this question to someone we just met? 

How much money do you make?

No, that is their business. 

200

What do you do if someone calls you a mean name?

Keep your cool. You can tell them you don't appreciate being called rude names. If they are being mean, don't stoop to their level. If you keep your cool it will throw them off

200

What is something you can say to someone who completes a service for you, such as a bus driver or plumber?

Thank you, I really appreciate your help.

300

If someone does something nice for you, what can you say?

Thank you

300

If someone tells us they don't eat meat, is it rude to say "that's weird"


Yes. Their choice is not weird, it just may be different from yours. A better response might be "so what is your favorite meal to eat?"

300

You are annoyed with someone. How do you nicely tell them you want to be left alone?

Keep your cool. Nicely tell say "can we please talk about this another time. I need some alone time right now. Thanks for understanding"

300

What's a nice thing to say to a guest at your house?

Would you like anything to drink?

400

What might you say to someone if their loved one passed away?

I'm sorry for your loss

400

If someone is annoying you, give an example of a rude response telling them to leave you alone.

"OMG you're so annoying, leave me alone!"

400

Someone mispronounces your name. Is it ok to correct them? If so, how might you do that?

It's ok to correct them, your name is an important part of who you are. You can tell them how to pronounce your name, but it would sound nice if you added "don't worry it happens" at the end.

400
What might you say to a waiter if they get your order wrong?


Nice example and mean example

Nice: "Excuse me, I asked for no cheese on my burger. If you could get me one without cheese I'd really appreciate it"

Mean: "You messed up my order. How hard is it to get the correct order?"

500

What's a nice way to ask someone to wear their mask?

Hey, can you please wear your mask over your mouth and nose. It would make me feel a lot more comfortable. Thank you

500
What is an example of uncool dialogue between you and your staff?

- blaming them if you're struggling

- rudely saying "leave me alone"


500

Is it cool to ask someone you don't really know about their relationship history?

No, that's personal. 

500

Fill in the blanks so the dialogue is nice:

"I'm _______, I forgot your name. Can you _______ remind me what it is?"

1. sorry

2. please

3. Thank them and repeat their name - repeating a name out loud after you hear it helps to remember

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