Let's get personal w/ The Dialysis Sales TSMs:
How many TSMs are currently on the dialysis sales team?
6
What are the 2 types of Dialysis?
Hemodialysis & Peritoneal Dialysis (PD)
How many TSMs are currently on the support team?
13
What are the support team hours of operations?
8am-7pm EST
Where are the 5 Primary DC located (City & State) and what are their corresponding DC #s?
2- Indianapolis, IN
3- Reno, NV
6- Denver, PA
7- Ft. Worth, TX
9- Jacksonville, FL
What states do those team members reside in?
New York, California & Mississippi
How often do patients get Hemodialysis?
3-4 hours/day, 3 days/week
What states do those team members reside in?
NY, SC, NV, WV
What are the 4 business units the the USDG Support team assists?
EMS (MTX), Dialysis (MDL), Athletics & Schools (MIN) and University Health
Over the past 14 years, how much money have we raised for the NKF?
$61,000
Which TSM started at Schein in 1986?
Nan
Who are the top 2 Dialysis providers in the US?
DaVita & Fresenius
How many sisters does Steve have?
4
Group Mailboxes; What is the primary e-mail addresses that internal inquires should be sent to? What is the external e-mail address that can be provided to customers to e-mail their orders and inquiries to?
•USDGSupport@henryschein.com internal inquires can be sent here
•MEDMDL@henryschein.com is now used mainly for external inquiries and customer orders (Support TSMs in that box + Tim and Anthony)
Where can you find information on our company, the culture, news, updates, announcements and much much more!
MySchein
Even though it is someone’s last name, they do not have these- but ___________ did/does!
Sue
What are dialysis’ 4 Major Product Classes (MPC)?
063 Bloodlines, 064 Fistula Needles, 130 Dialysis Ancillary Supplies & 131 Dialyzers
Who lived in the Philippines and Australia before moving to the US?
Sheila
What do we do every Friday?
#followupfriday
Who is out HR Business Partner? and where can you find our Corporate Policies?
Laurie McMullin & OneTrust
Name at least 3 Dialysis Team Halloween Costumes
The Four Seasons (2014), Shark Week (2015) The HS 5 Constituents (2016), Di-Alice-Sis in Wonderland (2017), Monopoly (2018) & The Beehive (2019)
What was MDL division’s Fiscal 2024 net sales?
$259 million
What are the names of any 6 pets who are part of the USDG Support team family?
Stella, Jax, Levi & company, Atlas, Hadley, Marley, Ranger, Pricilla, Milo, Stewart Bob, Cowboy Billy, Dixie, Doodle, Leo and Penelope
Name at least 5 functions that the Support team does? *Not to be answered by a support TSM!
Inbound phone calls & e-mails, account creation/maintenance, coding accounts, SP & territory enrollments, order entry, EDI review/release, web integration, web assistance, Item ETAs, OEs, Tracking, Transportation assistance, returns/credits, price adjustments, paperwork preferences, reporting, pricing, customer care etc.
What is Henry Schein’s Mosaic of Success?
Customers, Suppliers, TSMs, Shareholders, Society at Large