ATM
Immediate credit of an ATM deposit
$225.00
Limit of amount to deposit per day
5000.00
We are able to do a cardless cash withdrawal from a savings account. T/F
False
What are the fees for zelle
None
Mini statements at the ATM
1.50
Cut off for same day credit of check deposits
6 PM
Cut off of mobile deposit
5:00 PM
The limit of a cardless cash transaction
same as the limits of the debit card
Transaction limit for bronze/mass market
1000.00
Debit card POS cash withdrawal fee at another financial institution
5.00
It takes how many days for cash deposit to credit to account
immediate
After the deposit a customer receives two things. What are the two things
1 email of confirmation of the deposit
2 email of the approved transaction
How far back can we see cardless cash receipts/history
30 days
BOh customer wants to send to a non boh customer. Is it possible to complete transaction? If so how.
Yes. The nonboh customer check their bank if they are participating. Or download the zelle app itself.
International POS transactions using debit card
3% of the trasnaction amount in use dollar.s
Customer states it did not deposit the correct amount. What do we do?
File an ATM dispute and give provisional credit if necessary.
If your deposit of $1,500 was made on Wednesday after 5:00pm HST- when will the customer have the funds available?
the deposit will be processed on Thursday and would be made available on Friday.
How long does it take to unenroll a client from cardless cash
2-3 days
Depending on the Financial Institution sending the funds to the Bank of Hawaii customer, the Zelle transfer can be sent via the ACH payment route (1-3 business days) instead of a real-time transaction.
T/F
True
Transfers and balance inquiries
1.00
The amount of bills accepted in one deposit.
30
The fees for a mobile deposit past the transaction limit.
None
Bank of Hawaii Credit Cards are eligible for the cardless cash feature
No
Transaction limit for Gold/Kalai
2000.00
cash withdrawals in the US using an boh atm
3.00