Spam?
Subject Line: "USPS/FedEx: Delivery attempt failed – Reschedule now"
Look for the sender's email address
TO: field is for who?
Person responsible to respond/act on your request.
1st contact with a client: "Hey, I've got those quotes ready!"
You draft an email requesting vacation.
Read it twice.
Undo Send
Delay email sent increments 5-30 seconds.
"Important notice from PayPal – Verify your identity"
Paypal will never ask you to affirm info.
CC: field is for who?
Person who needs to be aware but not necessarily responsible.
SMS is an open technology. NEVER send sensitive info.
Check them out and read in full before sending.
T/F: Can you filter searches by attachments?
True
"Invoice #45789 attached – Payment overdue"
Do you have an account here? If so, contact with new message to confirm
BCC: field is for who?
Large group of people who should not see each other's email addresses.
Group SMS chains are reliable forms for keeping a group informed
When mixing different phone types and carriers group SMS messages are prone to errors.
Name 3 ways AI keeps your mailbox orderly.
Gmail’s AI-driven filtering - Smart email sorting - Spam filtering
Define digital signature
Personal signature appended at the end of all outgoing messages
25mb
Your two months on the job and decide to use your favorite joke emoji.
Limit your emoji use. Keep it professional.
While multitasking you use AI voice transcription
Read before you send.
Define vacation reply
sends an automated reply to incoming messages based on time defined.
Click reply and verify the email address.
Lowes.com sends you an invoice attachment: invoice.pdf.exe
*.exe files are executable and should not be opened in email.
Your character count matters. How much is too long?
150
AI detects suspicious login attempts
Respond by changing your password.
Define nudges
Emails you might have forgotten to respond to will appear at the top of your inbox