Deposit & Get Paid
A member takes pictures of a check in the Mobile App to deposit it without going to a branch. What feature are they using?
What is Mobile Deposit?
Apple Pay, Google Pay, and Samsung Pay are examples of this way to pay using a mobile device.
What is a digital wallet?
This Apple FCU service lets members send and receive person-to-person payments digitally.
What is Zelle?
A member wants to pay and view bills online. Which Digital Banking feature should they look for?
What is Pay & View Bills?
This free Apple FCU rewards program is highlighted on the Digital Banking page.
What is CashBack+?
This sends a paycheck or benefit payment directly into a member’s account instead of relying on a paper check.
What is direct deposit?
A member wants to pay in-store with a quick tap of their phone instead of presenting a physical card. What kind of payment are they making?
What is a contactless payment using a digital wallet?
To send money with Zelle, a member can use the recipient’s enrolled email address or this other contact detail.
What is their mobile phone number?
A member can use a debit card from another financial institution to make this type of Apple FCU payment.
What is an Apple FCU loan payment?
Before a trip, a member wants to let Apple FCU know they’ll be traveling. What feature can they set up in the Mobile App?
What is a Travel Notice (travel alert)?
In Apple FCU Digital Banking, what service can a member select to start or update their payroll deposit details?
What is “Update Direct Deposit”?
When a member pays with a digital wallet, this sensitive card detail is not shared with the merchant.
What is the member’s full card number?
According to Apple FCU’s digital banking information, what does it cost to send money with Zelle through Apple FCU Online Banking or the Mobile App?
What is no fee?
What is the stated fee for making a loan payment with an external debit card?
What is $4.95?
Apple FCU’s digital banking page offers these step-by-step resources for learning features such as Card Manager and Travel Notices.
What are how-to video guides?
With this deposit option, eligible funds may arrive up to two days early.
What is direct deposit?
A member can use Card Manager to do this immediately if they misplace a card, then reverse the action if it turns up.
What is lock the card (and unlock it when found)?
This transfer option is designed to move money between accounts almost immediately, rather than waiting for a traditional transfer.
What is an instant transfer?
What convenience does paying a loan with an external debit card offer compared with first moving money into an Apple FCU account?
What is paying the loan directly without first transferring the funds into an Apple FCU account?
A member needs help and is already signed in to Digital Banking. What secure way can they contact Apple FCU from there?
What is a secure message?
It’s Sunday and a member has just received a check. Which digital feature lets them start the deposit using a smartphone or tablet?
What is Mobile Deposit?
If a card is lost, stolen, or damaged, what can a member request through Digital Banking?
What is a replacement card?
An instant transfer has a fee of 3% of the transfer amount, up to this maximum fee.
What is $25?
When a member pays an Apple FCU loan with an external debit card, which institution verifies the card?
What is the debit card’s issuing bank?
A member can’t sign in but wants online help from Apple FCU’s website. What on-page option can they select to start a conversation?
What is the “Let’s talk!” button?