Move Money
Members can send another person funds with just a mobile phone number or email address, eliminating the need to give or receive personal account numbers.
What is: Zelle
2-Step Verification prompts the member if they:
What is: True
Who is the Credit Confidence Dashboard available to?
What is: The tool is available to all members, not just those with lending products.
______ is a way for members to get their debt under control through planning and budgeting.. (It is not PFM)
What is: Managing Debt
Easily process NF cash advances.
What is: OneView
Members can add a company or a person as a biller. For major utilities and services, eBills are available to easily track bills.
What is: Bill Pay
This option grants the privileges and functionality of another member's Online Banking using their own login credentials
What is: Trusted User (TU)
Who should the member contact for anything related to credit report (i.e., Dispute, Freeze, Fraud alert, Credit score, General questions)
What is: TransUnion directly (855-681-3196, Monday-Friday 0800-2100 EST)
The debt that has the potential to benefit you and your financial standing in the future (e.g., mortgage, student loan, business loan).
What is: Good Debt
Where do you go when Members need a 1099?
What is: Statement Print Out
Where members add Member-to-Member (M2M) accounts and add, verify, and delete External accounts
What is: Manage Accounts
How often do the challenge questions reset?
What is: Every two years
Name 3 of the 6 Available Views when members access the Credit Confidence Dashboard
What is: Credit Alerts, Credit Compass, Credit Blog, Score History, Score Simulator, TransUnion Credit Report
You are borrowing to purchase things that are only going to lose value, especially if the interest rates are high.
What is: Bad Debt
You are able to Increase Credit Limit via OneView?
What is: FALSE
What are the three digital banking payment and transfer features members can use?
What is:
Bill Pay
Send Money
Transfers
If a member has an authorized user for online banking, the authorized user will also have online access to the Mobile Deposits service?
What is: True
What can be manage under My Profile in the Credit Confidence Dashboard?
What is: Personal Information, Email Preferences, Manage Account
Provide 2 Tips for Managing Debt
What is:
Borrow only as much as you can repay
Start an emergency fund
What functions can perform under Bill Pay in OneView?
What is: Delete a Bill Pay Transaction
What kind of alerts will prevent a member from using Zelle?
What is: Any Level 7 alert, Any Level 9 alert, Compromised Online/MOB Banking, Debit Card Abuse/Do Not Reissue and Guardian/Conservator Account
If the Trusted User (TU) does not have any relationship with Navy Federal, what is required to provide?
What is: A color copy of a valid government issued ID
Can a member choose to not have access to the Credit Confidence Dashboard? If so...
Where can they cancel it?
What is: Yes ,
Click My Profile.
Click Manage Account, then click Cancel Account.
What are the 2 strategies for Paying Down Debt?
What is:
Snowball Method
Avalanche Method