Mobile app functions
A tool to help members with financial goals, PFM, and check credit score
What is making cents
Where can I check upcoming or history of transfers
Activity
Members can schedule up to how far in advance in bill pay
1 year
function that allows you to stay aware of activity in your account and cards?
Notifications
How can a member go paperless (bonus 100 is where do you go to sign up for paperless)
Mobile app ( account and tax statements, click on paperless delivery and select which accounts you want paperless)
A tool to manage and grow your investments
Digital Investor & Investment Accounts
Easier way of sending money to non members more securely and faster. Bonus 500- what is the daily limit and 30 day limit.
What is Zelle. what is 2000.00 and 12000.00
Lets members receive and select electronic bills
What is ebills
Extra layer of security when logging into the app?
2 step verification
What should members change when logging into the mobile app
Username
Where I can manage my trusted users on my navy federal app?
Settings
Free service to pay utilities and other expenses.
Bonus 100. what must have to enroll into this service
What is Bill Pay, and valid checking account
Members should use what instead of bill pay to pay navy federal items
Transfers
how often do we monitor accounts?
24/7
What do I do when I don't want to see specific accounts
edit account overview
Where can I customize your privacy and marketing
Data and privacy preferences
What service are we pushing more at this branch and should have more of
Cashiers checks
if a member asked if there is a way to see if this check deposited through the mobile app which function allows them to see that?
Deposit History
What should a member do on the mobile app when they suspect fraud.
Freeze cards, submit a claim, press contact or call navy federal on next steps
What do I do when I need to see a specific transaction in my checking
search transaction
Track the progress of your request
what is Case status Center
Members can add what to pay on what
What is external accounts. pay on credit cards
What's the max you can deposit in checks per business day?
50000.00
a feature that allows you to set up when logging into online banking. what should a member not do when setting a specific feature. (extra 100)
Face id, and 4 digit pin (use social security number or birthday)
Members can link outside accounts to view them alongside NFCU accounts.
What is account aggregation