Diplomatic Communication

Diplomatic Words

100

The conduct of international relations and negotiations between countries.

What is Diplomacy?

200

Set of rules and customs governing diplomatic etiquette.

What is Protocol?

300

Discussion aimed at reaching an agreement or compromise.

What is Negotiation?

400

Involving two nations or parties.

What is Bilateral?

500

A private organization that operates independently of any government.

What is a Non-governmental Organization (NGO)?

Diplomatic Communication Techniques

100

Description: Paying full attention to what others are saying, understanding their perspective, and responding thoughtfully.

• Example: "I appreciate your perspective on this matter. Could you please elaborate on your concerns so that we can find common ground?"

What is Active Listening?

200

Description: Understanding and sharing the feelings of others to build trust and rapport.

• Example: "I understand that your country has specific needs. We are committed to finding solutions that address both our concerns."

What is Empathy?

300

Description: Choosing words carefully to convey the intended message and promote a positive atmosphere.

• Example: "Let's explore options that align with both our goals and foster a stronger relationship between our nations."

What is Strategic Language?

400

Description: Identifying common ground and shared interests to create a foundation for collaboration.

• Example: "It seems we both prioritize economic growth. How can we leverage our shared goals to strengthen our partnership?"

What is Building Bridges?

500

Description: Being open to new ideas and willing to adjust strategies to reach mutually acceptable solutions.

• Example: "I'm willing to reconsider our approach based on your feedback. Let's find a solution that works for both of us."

What is Flexibility and Adaptability?

The Art of Diplomacy

100

What is diplomacy mainly associated with?

Embassies and international relations

200

What does diplomacy involve?

Advancing an idea or cause without inflaming passions

300

According to the video, what is crucial in negotiations?

Securing the health of the overall relationship

400

What is the diplomat's approach to truth-telling?

Appreciate the legitimate place that minor lies can occupy in the service of greater truths

500

How does the diplomat react to bad behavior?

Ignores it

Diplomatic Positive Skills

100

• Active Listening: The ability to listen attentively and understand the concerns and perspectives of all parties involved.
• Clear Expression: Communicating ideas and proposals clearly and concisely, avoiding ambiguity or misunderstandings.

What is Effective Communication?

200

• Compromise: Willingness to find common ground and make concessions to reach an agreement that satisfies all parties.
• Strategic Thinking: Planning and implementing negotiation strategies with a long-term view, considering potential consequences and future relations.

What are Negotiation Skills?

300

• Empathy: Understanding the emotions and perspectives of others to build rapport and foster a collaborative atmosphere.
• Self-Control: Managing personal emotions and reactions during high-stakes negotiations to maintain professionalism.

What is Emotional Intelligence?

400

• Facilitation: Guiding discussions and negotiations, ensuring that all parties have an opportunity to express their views.
• Conflict Resolution: Addressing conflicts diplomatically and steering discussions toward constructive solutions.

What is Leadership Skills?

500

• Judgment: Making well-informed decisions based on careful consideration of available information and potential outcomes.
• Flexibility: Adapting strategies and proposals as needed during negotiations to overcome challenges or changing circumstances.

What is Decision-making?

Diplomatic Negative Skills

100

Not Considering Other Perspectives: Inflexibility and an unwillingness to consider alternative viewpoints can obstruct the negotiation process.

What is close-mindedness?

200

Confrontational Approach: An overly aggressive or confrontational demeanor can create hostility and hinder constructive dialogue.

What is Aggressiveness?

300

Disregarding Emotions: Ignoring or dismissing the emotions and concerns of other parties can lead to a breakdown in communication.

What is Lack of Empathy?

400

Unwillingness to Compromise: An unwillingness to make concessions and find common ground can lead to deadlock and impede progress.

What is Stubbornness?

500

Unpreparedness: Insufficient research and lack of knowledge about the issues at hand can weaken negotiating positions and hinder effective resolution crafting.

What is Lack of Research?