Medication
The reason maintenance medications require consistent usage even if patient is feeling better
Maintenance medication works best when used regularly since it builds up in patient's system
The disposition used when a patient wants to schedule delivery without any changes to their address/credit card/medicines on order or any other custom requests.
Scheduled Ready to Bill
Question we must ask every Medicare Part-B patient for insurance purposes.
Are you in the hospital or receiving medication elsewhere?
True or False: Patients do not need a prescription to purchase a nebulizer machine as long as they are also getting nebulized medication from us.
True
Doctors typically prescribe nebulizers to people with these lung diseases. Name 3 out of the 4.
Asthma
COPD
Cystic Fibrosis
Bronchiectasis
True or False: If a patient can only afford 1 out of 3 medicines they should just wait until they can pay and schedule all 3.
False: If a patient can only afford 1 out of 3 medicines, then it is better to at least schedule one so they have something to use rather than nothing. It is best patients follow their doctor's orders but 1 is better than none!
The disposition used when patient does not need to schedule this month because they were hospitalized for a while and now has over a month supply left.
Call Back in Future
What is the term used for the amount patients pay to health insurance before coverage starts? This amount can change year to year.
Deductible
Color of the disposable tubing?
Clear
Fill in the blank:
DirectRx is the only _____ pharmacy in the nation that focuses on _____ ____.
DirectRx is the only SPECIALTY pharmacy in the nation that focuses on LUNG CARE.
The abbreviation "PRN" means?
As Needed
If a patient is using a rescue medication and does not need to reschedule at this time; what is the disposition used?
As Needed
This important information is found at the beginning of the alert stating with the date it was completed
Benefit Investigation
Number of sets that come in a 1 month supply of disposable cups and tubing?
2
These are the 4 DirectRx core values
Personal Responsibility
Compassion for Others
Polite Persistence
360 Communication
The best practice when patient states they are concerned about new side effects from their breathing treatment
RPh/Transfer to pharmacy
This disposition is used when patient says their doctor took them off the therapy or said they don’t need/want to take it or is filling their medication elsewhere
RPh Counsel
This is the percentage that Medicare Part-B typically covers for nebulized medication
80%
The frequency in which the reusable cups & tubing should be changed
Every 6 months
True or False: It is okay to set up a shipment to a Medicare Part-B patient in the hospital as long as their doctor states they are going home soon.
False: We cannot ship out (bill) Medicare Part-B when a patient is still in hospital. We cannot set up the shipment until the patient is home so that there are no issues with double billing Medicare Part-B.
The names of 3 rescue medicines
Albuterol
Albuterol-Ipratopium (DuoNeb)
Levalbuteral
This is the correct disposition to use. if a patient states they spoke with us an hour ago and scheduled their order.
Scheduled Intervention Needed
The "QMB" abbreviation stands for
Qualified Medicare Beneficiary or Eligible for both Medicare and Medicare
True or False: Cups and tubing are universal so they can be used on all models.
True
The incorporated name for DirectRx that may show on patient's credit or debit card statements
Gabecare