DCM Program
Disaster Case Manager/ Worker
DCM Process
LTRG
Duplication of Benefits and FEMA Appeals
100

The eligible survivor can receive sofa, bed, kitchen set, flatware, pots and pans

What is SVDP House in a Box

100

 Those with specialized knowledge and skills regarding disaster recovery resources, advocacy and case presentation, assessment of the survivors and disaster recovery planning, the potential impact of the disaster on survivor’s over-all well-being and ability to cope and the recovery needs of vulnerable populations after a disaster

What is Disaster Case Manager?

100

The DCM performs Outreach/Screening, intake, assessment/Planning, Action/Advocacy, Monitoring, Closure Evaluation

What is the Case Management Process?

100

Disaster Response organizations, Non-faith based, faith based, private orgs, Community based organizations.

What is a LTRG?

100

Property owner has received assistance to repair their properties from FEMA and also received assistance to repair properties from the Salvation Army.

What is duplication of benefits?

200

The event that disrupts normal life causing physical or mental trauma and damage to property and or community infrastructure.

What is a  Disaster

200

A DCM that exhibits communication, Leadership, Teamwork,Problem-solving, Work ethic, Flexibility/Adaptability and Interpersonal skills.

What are soft skills?

200

Each individual or family participates in the development, implementation and ongoing review of an individualized disaster process.

What is a Recovery Plan?

200

They are the link between the LTRG and the client.

What is a DCM?

200

John Doe received a letter stating he has to pay back $20,000 back to the federal government.

What is a recoupment letter?

300

The phase in the Disaster Management Cycle when the  IA programs and Federal recovery are activated.

What is the Recovery phase?

300

Helps the client develop a Recovery Plan.

DCM

300

Include households with both immediate and long-term unmet needs. This tier will be comprised of households that are disabled, elderly, low income and those who have a high level of social service need. DCM will have weekly contact with the client.

What is Tier level 4?

300

Provides an environment for DCM case presentations, awards recovery assistance to the client/survivor.

What is the Unmet needs table?

300

You were unable to demonstrate you occupied the home at the time of the disaster.

What is no proof of occupancy?

400

A time limited process by which a skilled helper partners with a disaster affected individual or family ( Client).

What is Disaster Case Management

400

Early intervention to disaster survivors, stabilize and transition, short term relationship with disaster survivor.

What is Disaster Casework

400

Voluntary agencies provide assistance, Insurance is checked, FEMA ONA, SBA application, Temporary housing.

What is sequence of Delivery?

400

If FEMA is unable to verify homeownership through automated public and government records, you will be required to submit supporting documentation

What is verification of home ownership?

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