What is DiSC
De-escalation
It's all in a song..
Agree or Disagree?
DiSC & Communications
100
Dominant, Inspiring, Supportive, Cautious.
What does D, i, S and C stand for?
100

2 arms lengths away

What is how far to stand away from someone who is agitated? 

100

"Tell Me Why"

What is a "C"?

100

I beg to differ....

What is disagree? 

100
Reactive, quick to repond, able to direct others, assertive, focused on action or results, tends to be impatient, will tell rather then ask.
What is How a "D" communicates?
200

Focus on other people, ask rather then tell, flexible.

What are S's like? 

200

Posture and voice qualities for de-escalation

What are open stance, arms not crossed and slow, quieter tone of voice? 

200

"Don't Worry, Be Happy"

Who is an I personality type?

200

I was just going to say that!

What is agree? 
200
Persuasive, enthusiastic, able to influence others, uses analogies and pictures, focused on what people think, tends to be spontaneous, will ask rather then tell.
What is how an "i" communicates?
300

Consistency, Perfection and "Getting it Right?

What do "C" personalities like ?

300

It is okay to maintain eye contact with everyone

What is False? Some cultures consider that offensive. 

300

"Lean on Me"

Who is a S personality type?

300

We see Eye to Eye

What is agree? 

300
Slower pace, soft spoken, likes to plan to create stability and predictability, wants options to minimize risk to others, tends to avoid decisions and conflict, will ask rather than tell.
What is how a "S" communicates?
400

The "Introverts"

What are S and C personality types?

400

An effective technique that utilizes repeating and or condensing the main content of the person's complaint or concern

What is repeating or summarizing?

400

"I Did It MY Way" 

Who is a D personality type? 

400
Tell me about it...
What is "it depends" (on what tone it is said in)?
400
Slower pace, able to influence others, highly organized, lots of details, uses graphs, charts, and step by step processes, private and prefers formal structure, will tell rather than ask.
What is how a "C" communicates?
500

Actors, comedians, teachers, politicians to name a few


What are "I"'s 

500

Question types that encourage more dialogue

What are open-ended questions? 

500

"Say You, Say Me"

Who is a S personality?

500

I suppose so...

What is "depends based on how it is said"? 
500

Being social and friendly, listen to them talk about their ideas, recognize their accomplishments and motivate them to follow through to complete tasks.

What is communication with an "I"?

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