CONFLICT
What is another term used for 'Task Conflict'?
Constructive content
What was the name of the firm used in the case study?
Discord Investments
Which concept could be applied to resolve the communication concern
Psychological Safety
Who did the brokerage firm bring in to implement new client/ server network?
Global Information Technology (IT) consulting firm
Which department hired the external consultants
- Brokerage Department
- remote consultations (work from home)
- more resources
- time management
What was the most serious conflict disagreement that Discord Investments had regarding who should lead the project?
Discord executives tried to give the leadership role to the consultants
How long will the consultants be working for Discord Investments
Between 2-3 months
Why would it be useful for a third-party to intervene as part of the solution?
- Consultants and Discord IT staff feel as if their in a competition with each other and are not open to communicate in order to solve the issues
- Attempt at solving this conflict would be more productive