Culture
Fill in the blank: Happy Employees, _______ _________
Happy Customers
True or False: Every location has the Vision POS
False
What was the longest running and most popular commercial of Discount Tire's?
The old lady throwing the tires through the store window
Do you need a vehicle in order to make a purchase of tires online?
No, you can bypass the vehicle information online for a tire purchase
Who on the team almost went to the Olympics for Archery?
Fyffe
Fill in the blank: We do this _____
Together
Can you switch an order to a different store once it has been made?
No, you need to make a new order for a different store and cancel the original one
Where was the first location Mr. Halle opened in 1960?
Ann Arbor, MI
What is one other way to verify tire/wheel fitment other than using the website?
Executstar
What is the teams favorite place to eat?
Crumbl Cookie
What does CES stand for?
Customer Experience Strategy
Can you look up a customers previous history from Executstar?
Yes
Which location was our 1,000th store?
AZP59 - N 23rd Ave (near the Alameda office)
True or False: We only offer one form of financing.
False, we offer our CC1 card and Affirm
Who on our team is currently engaged?
Tyler, Jake, Mercedes and Eben
What is our Vision?
To be the best! Our unique success is based on caring for and cultivating people, delighting our customers and growing responsibly.
What was this platform modeled after?
The Discount Tire website
What POS system did we use before Fiori?
Evolve
What channel are we apart of?
Omni
What is the grocery store that is hated amongst a few people on the team?
Food City
What is IOOGA and the definitions?
Integrity, Our People, Our Customers, Growth, Attitude
When did we go live with using this platform?
June 2024
What year did we merge with Tire Rack?
2022
What is the 3rd box on the CEC Flow Chart?
Identify and address the immediate need
Who on the team has broken both ankles
Bailey