QUALIFICATIONS
WHAT CUSTOMERS QUALIFY FOR EZ SAVE?
Customers with qualifying income per persons in the household
WHO PROCESSES A LIFE SUPPORT DISCOUNT APPLICATION?
ACCOUNT SERVICES UNIT (ASU)
WHAT DOES LIHEAP STAND FOR?
LOW INCOME HOME ENERGY ASSISTANCE PROGRAM
WHAT DOES SOS STAND FOR?
SERVING OUR SENIORS
PCAD
$35.42
WHO QUALIFIES FOR PHYSICIAN CERTIFIED ALLOWANCE DISCOUNT?
FULL TIME HOUSEHOLD MEMBER WHO IS A PARAPLEGIC, HEMIPLEGIC, QUADRIPLEGIC, MULTIPLE SCLEROSIS/NEUROMUSCULAR/SCLERODERMA PATIENT BEING TREATED FOR A LIFE-THREATENING ILLNESS
WHO PROCESSES AN EZ SAVE DISCOUNT APPLICATION?
ACCOUNT SERVICES UNIT (ASU), DISCOUNTS DESK
BRIEFLY DESCRIBE LIHEAP
NON-PROFIT PROGRAM WHERE CUSTOMERS CAN REQUEST PAYMENT ASSISTANCE ONCE PER YEAR
DOES SOS PROVIDE FINANCIAL HELP WITH DWP BILLS?
NO
LIFELINE + LIFE SUPPORT
$53.13
WHO QUALIFIES FOR LIFELINE?
QUALIFYING INCOME FOR PERSONS OVER AGE 62 OR THE PERMANENTLY DISABLED
WHO PROCESSES A PCAD DISCOUNT APPLICATION?
ACCOUNT SERVICES UNIT (ASU)
DOES LIHEAP APPLY TO ELECTRIC AND WATER CHARGES?
NO. HEAP APPLIES ONLY TO ELECTRIC CHARGES.
WHY MIGHT YOU REFER A SENIOR TO SOS?
IF A SENIOR CUSTOMER NEEDS ASSISTANCE SUCH AS MEALS ON WHEELS, FREE MEALS, TRANSPORTATION TO DOCTORS' OFFICES AND CLINICS, ASSISTANCE WITH APPLYING FOR SUPPLEMENTAL SOCIAL SECURITY BENEFITS, OBTAINING AT-HOME NURSE OR HOUSEKEEPING SERVICES OR EMERGENCY MEDICAL AID.
EZ SAVE
$16.34
HOW DOES AN ACCOUNT QUALIFY FOR THE LIFE SUPPORT DISCOUNT?
IF A FULL-TIME MEMBER OF THE HOUSEHOLD USES A ESSENTIAL LIFE SUPPORT DEVICE
WHO FLAGS METERS WHERE A LIFE SUPPORT RECIPIENT RESIDES?
FIELD SERVICES UNIT (FSU)
WHAT DOES PACE STAND FOR?
PACIFIC ASIAN CONSORTIUM IN EMPLOYMENT
WHERE DO YOU EMAIL THE SOS APPLICATION?
CROCENTER@LADWP.COM
LIFE SUPPORT
$35.42
CAN SOMEONE HAVE ALL FOUR DISCOUNTS AT THE SAME TIME?
NO, ONLY LIFELINE, LIFE SUPPORT AND PCAD CAN BE COMBINED. CANNOT INCLUDE EZ SAVE.
WHO PROCESSES A LIFELINE DISCOUNT APPLICATION?
OFFICE OF FINANCE, UTILITY TAX EXEMPTION UNIT
HOW DO WE RECEIVE HEAP PLEDGES?
FAX OR EMAIL
WHICH DEPARTMENT HANDLES THE SOS APPLICATION AT THE END?
DEPARTMENT OF AGING (CITY OF LA)
LIFELINE + LIFE SUPPORT + PCAD
$61.98