Jobs
True & False
Definitions- What is...?
Anything Goes?!
Workplace Scenarios
100

Give ONE example of a job duty or responsibility that a janitor would have

A Janitor is in charge of keeping the workplace clean, organized and disinfected. They usually have the following responsibilities:

  • Clean the interior of buildings including floors, carpet, rugs, windows and walls
  • Disinfect commonly used items like desks, door handles, office tools and phones
  • Maintain cleaning inventory, placing orders for new products when needed
  • Maintain outdoor grounds, cut grass and trim bushes
  • Remove debris and snow from sidewalks
  • Replace air filters and maintain HVAC systems
  • Empty trash and recycling bins
100

Appearance doesn't matter when you go on an interview. The only thing that the employer cares about is how well you answer the interview questions.

FALSE

100

A paid position of regular employment.

A. Volunteer

B. Trainer

C. Job

D. Coach

C. Job
100

What time should you arrive for a 2:00 interview?

a) 2:00

b) 1:59

c) 1:45

d) 1:30

c) 1:45

100

You work at Target and are about to assist a customer find AAA batteries when you notice a large spill, you should...

a) tell the customer you can't help them and go clean up the spill

b) excuse yourself and put down a wet floor sign then return to help the customer

c) continue helping the customer, one of your coworkers is returning from break in a few minutes and they'll clean-up the spill.

d) excuse yourself from the customer, put down a wet floor sign, and over the walkie talkie tell your shift manager the location of the spill, then wait until someone comes to clean it up

d) excuse yourself from the customer, put down a wet floor sign, and over the walkie talkie tell your shift manager the location of the spill, then wait until someone comes to clean it up

200

Which of the following skills listed below is NOT an example of a soft skill?

a) Time Management 

b) Team Player

c) Communication 

d) Writing Skills

d) Writing Skills

200

Playing the piano is a hard skill

TRUE

200

Non-technical skills that relate to how you work. They include how you interact with colleagues, how you solve problems, and how you manage your work.  

A. Computer Skills

B. Hard Skills

C. Conflict Resolution Skills

D. Soft Skills

D. Soft Skills

200

True or False: In order to get a job, you should have an idea of what the job will be like?

TRUE

200

Sally works at a doggy daycare, her shift ends at 4:00. Max also works at the doggy daycare and his shift starts at 4:00. It's 4:00, and Max has not arrived to work yet, what should Sally do?


a) Sally doesn't notice because at 3:50 she started packing up her things and getting ready to clock-out. 

b) Max is probably on his way. Sally should clock-out, its the end of her shift.

c) Give Max a few extra minutes if he's still not in at 4:05 call your manager to let them know your shift ended at 4 and Max hasn't arrived yet.

d) At 3:55 Sally should start calling for the manager to let them know Max hasn't arrived yet.  

c) Give Max a few extra minutes if he's still not in at 4:05 call your manager to let them know your shift ended at 4 and Max hasn't arrived yet.

300

List THREE job tasks that a waiter or waitress at a restaurant would have

Restaurant Server duties and responsibilities 

This section of your Restaurant Server job description highlights the functions the candidate will perform in your organization when hired. Here are some examples of a Restaurant Server’s typical responsibilities:

  • Welcoming and sitting diners comfortably in the dining section
  • Taking customers’ food and drink orders
  • Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
  • Memorizing the menu and recommend appetizers, meals and drinks from restaurant wine stock
  • Delivering a memorable dining experience by resolving all customer issues promptly
  • Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant
  • Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events
  • Ensuring cooking utensils and kitchen area are cleaned after closing to comply with state regulations 
300

Part-time work is described as any time between 5 and 12 hours of work per week

FALSE

Part-time work is any time between 1 and 34 hours of work per week

300

Teachable abilities or skill sets that are easy to quantify. Typically, you'll learn these in the classroom, through books or other training materials, or on the job.

A. Work Skills

B. Soft Skills

C. Hard Skills

D. Transferable Work Skills

C.  Hard Skills

300

You're closing up the bakery for the day and the owner offers to give you a chocolate cake to take home. You like chocolate cake but vanilla is your favorite...so you:

a) ask for vanilla cake instead

b) say "thank you, that's very generous!"

c) say "thank you" and next shift ask if you can take home a vanilla cake.

d) pretend like you didn't hear them.

B. say "thank you, that's very generous!"

300

You are working on a time-sensitive task. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day. How should you respond? 

a) clarify the priority with your supervisor

b) tell your coworker you are unable to help

c) stop what you are doing and start helping your coworker

d) tell your coworker you'll help then find someone else to assist. 

a) clarify the priority with your supervisor

400

List THREE job duties of an office administrator 

An Office Administrator, or Office Manager, completes clerical and administrative tasks for an office. Their main duties include welcoming and directing visitors, coordinating meetings and appointments and performing clerical tasks, like answering phones and responding to emails.

400

The minimum wage in Westchester County is currently $7.50

FALSE.

Minimum wage is currently $14.00 in Westchester County

400

Real world work experience while learning the ropes from people with more experience. Learn about working in a field you're interested in to see if it's really for you.

A. Internships

B. Paid Work

C. Technical Training

D. Babysitting

A. Internships

400

What questions would be appropriate to ask at the end of an interview?

a) When would I find out if I am successful?

b) Can you please describe a typical day here?

c) Where do you live?

d) What is my work schedule?

A and B!

400

You work as a server. A customer orders a dish that is not available. What should you do? 

a) tell the chef to make the dish anyway

b) tell the customer the dish isn't available and offer them a discount

c) offer a similar dish to the customer

d) make sure it never happens again

c) offer a similar dish to the customer

500

Which is the correct order of applying and getting a new job 


a. Apply to jobs, Interview, Receive schedule and begin working, Get your resume ready, Receive/accept job offer, New Hire Paperwork & Orientation 


b. Get your resume ready, Apply to jobs, Interview, Receive/accept job offer, New hire paperwork & orientation, Receive schedule and begin working


c. Get your resume ready, Receive schedule and begin working, Interview, Receive/accept job offer, New Hire Paperwork & Orientation, Apply to jobs


d. Get your resume ready, Apply to jobs, Receive/accept job offer, Interview, Receive schedule and begin working, New Hire Paperwork & Orientation

 b. Get your resume ready, Apply to jobs, Interview, Receive/accept job offer, New hire paperwork & orientation, Receive schedule and begin working

500

People who work part-time are able to make their own work schedule based on their personal scheduling preferences.

FALSE. part-time workers provide general availability and the employer creates the schedule based on the employers needs

500

Adult career and continuing education services-vocational rehabilitation starts with the presumption that all individuals with disabilities can benefit from vocational rehabilitation services and should have opportunities to work in jobs integrated within their communities.  Vocational Rehabilitation Counselors guide individuals through service programs they need to reach their employment goal.

A. Vocational Rehabilitation

B. Technical School

C. ACCES-VR

D. Com-Hab

C. ACCES-VR

500

The amount of income tax that is withheld from a person's payroll check is based on the information provided on the:

a. Tax-876 form. 

b. W-4 form. 

c. 401K form. 

d. XY-9 form.  

B. W-4 form

The W-4 is an IRS form. this is a mandatory form an employee fills out after they begin a new job. This tells your employer’s payroll company how much they should or shouldn’t withhold from your check-in taxes.

500

Tom works at a considerably slower pace than other employees. Furthermore, his completed projects often have several errors, causing you to ask another employee to redo it. Tom's supervisor gave him the goal of completing seven projects each workday, and at day’s end, he usually completes two or three. How do you think Tom's supervisor will respond?

a) Tom's supervisor can see he is trying his best, that's all that matters.

b) Tom will need to start working longer hours in order to complete the seven daily tasks

c) Tom's supervisor will change the goal from seven tasks to three tasks.

d) If Tom's work performance doesn't improve and meet the needs of the employer, Tom will likely get fired. 

d) If Tom's work performance doesn't improve and meet the needs of the employer, Tom will likely get fired.

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