Tires
Programs
Accounts
Dispatch
Random
100

The front two tires on the truck are called these.

What are Steer tires?

100

This program is where you create and locate service tickets.

What is Call Center?(or Solutions Center)

100

These accounts have 4 digits (technically 7, but we don’t say the first three 0’s).

What are Goodyear National Accounts?

100

This is the order in which we pick up calls.

What is Top to bottom?

100

Mario was originally called this before he became the plumber that we know and love today.

What is Jumpman?

200

Tractors have steer tires and these types of tires.

What are Drive tires?

200

This is our phone system and timecard.

What is Five9?

200

This account type begins with the letter "P".

What are Preferred Fleet accounts?

200

This is the color of the tickets that are available for dispatch.

What is Green?

200

Plants have this to capture sunlight and convert sunlight into energy.

What are Chloroplasts?

300

Trailer tires are called these.

What are Trailer tires?

300

This program will be your main form of communication with Team Leads and Coworkers.

What is Microsoft Teams?

300

These accounts have 6 digits, and they are only good at GCTSC locations.

What are GCTSC Accounts?

300

This is the number of contacts you need to call for each shop (if no one is answering).

What is Three?

300

These are the members of NSYNC.

Who are Justin Timberlake, Lance Bass, Chris Kirkpatrick, Joey Fatone, JC Chasez?

400

The two most common tire sizes you will see are 11R22.5 and this size.

What is 295/75R22.5?

400

This is the program you use to send emails to Team Leads.

What is Microsoft Outlook (or your Goodyear email)?

400

A “Nonsig” is this type of account.

What is Goodyear National Account?

400

This phone (for each shop) gets two calls and a voicemail.

What is The First Phone?

400

This mammal has the largest heart in the animal kingdom. 

What is the Blue Whale?

500

These are the two types of retreads you will deal with at FleetHQ.

What are Unicircle and Precure?

500

This is the program we use to send emails to customers. 

What is Five9?

500

These accounts must be verified with the shop, prior to dispatching.

What are Local Book Accounts?

500

Whether it is business hours or after hours, you always read these (for a shop) prior to calling the shop.

What are Dealer Notes?

500

Weighing around eight pounds, this is the human body's largest organ.

What is the skin?

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