Call Types
Fire Departments
Response
Can I have that in Writing
Phone
100

My grandpa is having trouble breathing 

Breathing Problems Protocol 6  

100

Station 440 

Mt. Creek Fire Department 

100

responds to woods fires 

Fire Department of the Correct District and North Carolina Forest Service (NCFS)

100

What do you use when CAD goes down and where is it located 

Paper CAD Sheet/ Orange folder in the tray on Supervisor Desk 

100

Where do 911 hang up calls show up 

Abandoned Calls 

200

My mother is not acting right she is real confused and starting to slur her words a little bit  

Stroke Protocol 28 EMD 

200

CAR 1

Rockingham Fire Department 

200

Responds to ALL Priority 1 Medical calls within their District 

Rescue Squads 

200

Where to write down something that happened during the day to brief the incoming shift 

Shift Change Report 

200

Where are the Power Company's phone number Located 

Trouble Shooting 

300

My son is acting crazy talking out of his head and I want him committed 

Mental Disorder Protocol 121 EPD 

300

Hamlet Fire Department Mutual Aid

East Rockingham Fire Department and Hoffman Fire and Rescue (North of EV Hogan Dr)

300

Responds to pregnancy calls in Hamlet  

Station 400 and EMS (over 20 weeks) 

300

How to submit a Mapping Problem

Print out area of Map write on their what is wrong and the correction and put it in the Admin drawer

300

How do you search to see how many times a phone number has called 

Call Query 

400

I am somewhere on the river below the dam and my boat run out of gas and we are stuck on the rocks 

Watercraft In Distress Protocol 73 EFD

400

East Rockingham Fire Chief Unit Number and Chief Vehicle Number 

811 and 881

400

Rockingham Rescue responds to all 10-50s within their district except 

Inside the City Limits of Rockingham 

400

background check sometimes called III

Criminal History 

400

How do you do a manual transfer 

select the correct transfer (911 transfer, admin transfer) dial the number and hit enter or redial 

500

The maintenance man is here working on a machine and his arm is stuck in it he has lost 2 fingers already  

Extrication/ Entrapment Protocol 58 EFD

500

First Responder/ FR1

Ellerbe Fire department 

500

Responds to Water Rescues on Hitchcock Creek 

Rockingham Fire Department from Roberdel Rd Bridge to Just before 74 bypass behind Vulcan Materials, then Cordova Rescue from Just above 74 bypass to the PEE DEE River 

500

How to report information on Phone Screen showing up Wrong and where is it located 

Fill out a 911 Inquiry with displayed information and correct information and put it in the Admin Drawer. It is located in a vanilla folder in the tray near the RCSD Position 

500

Where is the CSX dispatch phone number located 

In the contact (phone book) button top left of screen

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